Job Coach

RISE Services LLC•Georgetown, DE

8d•$21 - $22•Onsite

About The Position

RISE Services is hiring a compassionate, dependable, and resourceful Job Coach / Employment Specialist to help individuals with disabilities prepare for, obtain, and maintain meaningful employment. In this community-based role, you will meet participants at employer worksites and other locations throughout Georgetown and surrounding Sussex County communities. You will help participants explore career interests, search and apply for jobs, prepare for interviews, learn workplace responsibilities, communicate with employers, and develop the skills needed for long-term employment success. A bachelor’s degree is not required. We welcome applicants with relevant experience in disability services, human services, education, behavioral health, workforce development, direct support, career coaching, case management, retail supervision, hospitality, customer service, or other positions involving teaching, mentoring, or helping others succeed. Training is provided.

Requirements

A bachelor’s degree is not required.
Relevant experience supporting individuals with disabilities or others who experience barriers to employment is preferred.
Experience in teaching, coaching, mentoring, customer service, hospitality, supervision, human services, behavioral health, workforce development, or a related field may also be considered.
Strong communication, organization, problem-solving, and relationship-building skills.
Ability to work independently and make responsible decisions in community settings.
Ability to maintain a consistent schedule and complete documentation on time.
Basic computer skills, including email, Microsoft Office, and electronic documentation systems.
Valid driver’s license and reliable transportation.
Ability and willingness to travel locally and transport participants when required.
Ability to satisfy applicable background-screening and employment requirements.

Nice To Haves

Supported Employment, job-coaching, or job-development experience.
Experience supporting individuals with intellectual, developmental, behavioral, or other disabilities.
Knowledge of vocational rehabilitation or disability-employment services.
Understanding of the Americans with Disabilities Act and reasonable workplace accommodations.
Experience working with employers, schools, vocational rehabilitation counselors, or community organizations.
CESP, ACRE, DSP, or another employment-support credential.

Responsibilities

Provide individualized coaching at employer worksites and in community settings.
Help participants learn job duties, workplace routines, safety procedures, and employer expectations.
Teach workplace communication, professional behavior, time management, and problem-solving skills.
Help participants communicate effectively with supervisors and coworkers.
Develop natural workplace supports that promote greater independence.
Monitor participant progress and adjust coaching strategies as participants develop new skills.
Provide ongoing support to promote successful employment retention.
Help participants identify their strengths, interests, abilities, support needs, and employment goals.
Assist with resumes, applications, job searches, and interview preparation.
Conduct mock interviews and employment-readiness activities.
Identify employment opportunities that match each participant’s interests, abilities, experience, and goals.
Coordinate interviews, hiring activities, and onboarding support.
Help participants understand workplace expectations and identify reasonable accommodations when appropriate.
Build professional relationships with employers throughout Georgetown and Sussex County.
Contact businesses to identify potential employment opportunities.
Educate employers about inclusive hiring and available workplace supports.
Communicate with participants, families, employers, vocational rehabilitation counselors, schools, and community partners.
Attend hiring events, team meetings, training, and other scheduled activities.
Complete accurate progress notes and service documentation within required deadlines.
Maintain participant records according to funding-source and organizational requirements.
Track job searches, applications, interviews, placements, wages, scheduled hours, and employment retention.
Communicate participant progress, concerns, scheduling changes, and service needs to the appropriate supervisor.
Participate in service-planning and team-coordination activities.