Job Coach

Center for Employment Opportunities•Oakland, CA

8d•Onsite

About The Position

The Job Coach is essential to identifying and addressing our participants’ barriers to employment. Through early intervention and appropriate support services, they are devoted to helping participants stay motivated while working in temporary employment and focused on their efforts to retain permanent employment. The Job Coach has a caseload of participants to whom they provide support services to ensure they become job start ready. They monitor participant progress utilizing weekly targeted case management, motivational interviewing, and connections and referrals to other support services agencies. As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role.

Requirements

Deeply dedicated to social justice and perhaps are already working in the re-entry space
Experienced in providing feedback and guidance to clients to encourage their growth and continued development of their knowledge and skills
Passionate about making an impact on people's lives and interested in guiding them to achieving their career goals through a balance of accountability and empathy
A people-person and love to inspire others to reach a goal and perform to the best of their ability
Strong customer service skills and take a human-centered approach when communicating with participants
Strong time management and prioritization skills
Able to anticipate problems, evaluate them, and determine and implement solutions
Computer savvy (demonstrated word processing skills, ability to use the Internet to research job opportunities, familiarity with Salesforce preferred)
1-2+ years of related experience

Nice To Haves

Familiarity with Salesforce

Responsibilities

Ensures that at least 70% of participants become Job Start Ready
Guide and coach participants in key preparatory activities tied to employment, including writing professional resumes, networking, and mock interviewing
Use motivational interviewing techniques as appropriate to help guide participants to goal achievement
Maintain weekly contact with participants to track their progress to interview readiness
Makes appropriate referrals to outside agencies when necessary; documents in Salesforce
Facilitate group sessions and workshops to build employment readiness skills
Build positive relationships with criminal justice partners in various settings, including parole bureaus and correctional facilities
Regularly discuss participant process and status with colleagues
Engage participants in ongoing discussions about their employment goals