Job Coach

CAMINAR•Chico, CA
•$19 - $19•Onsite

About The Position

The Job Coach works under the supervision of the Program Director for the Jobs Plus program in Butte County. The role analyzes clients’ job tasks, provides on-the-job training, and assesses barriers that may prevent clients from obtaining competitive employment. The Job Coach maintains productive working relationships with clients and employers to support successful employment and uphold the agency’s reputation for providing quality employees with disabilities. This casual, non-exempt position has a flexible schedule with irregular hours. The incumbent must be available Monday through Saturday between 8:00 a.m. and 6:00 p.m. The work involves supervising consumers with mental and/or developmental disabilities, observing and evaluating work performance, documenting progress, coordinating with employers and service providers, and helping maintain clients’ safety and confidentiality. The role may require driving to job sites and other venues. Caminar is a behavioral health organization serving youth and adults across Northern California and the San Francisco Bay Area. Its mission is to build strength and stability through comprehensive mental health and substance use treatment and wrap-around services delivered through evidence-based, whole-person care. Caminar welcomes people of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities.

Requirements

  • High school diploma or GED.
  • Computer skills in a Microsoft Windows environment, including email and Internet navigation.
  • Ability to maintain confidentiality, professional demeanor, and a positive representation of the organization.
  • Demonstrated maturity, good judgment, appropriate boundaries, and emotional stability.
  • Problem-solving skills, including timely identification and resolution of problems and skillful information gathering and analysis.
  • Customer-service skills, including responsiveness to customer needs and soliciting feedback to improve service.
  • Oral and written communication skills, including group presentations, conducting meetings, and professionally completing progress notes and other formal communications.
  • Attention to quality, accuracy, and thoroughness.
  • Planning and organizational skills, including prioritizing work, using time efficiently, and developing realistic action plans.
  • Adaptability to changing work conditions, competing demands, delays, and unexpected events.
  • Dependability, including punctuality, following instructions, responding to management direction, and seeking feedback.
  • Ability to promote and follow safety and security procedures and use equipment and materials properly.
  • Ability to work independently on special projects as a dynamic self-starter.
  • Ability to occasionally push or pull objects up to 50 pounds and lift or carry objects up to 25 pounds.
  • Ability to perform moderately difficult manipulative tasks such as typing and writing; walk, stand, and sit for extended periods.
  • Ability to read documents, reports, and plans; distinguish normal sounds with some background noise; and speak and understand English clearly.
  • Ability to concentrate on moderate detail amid frequent interruptions, attend to tasks for 20–45 minutes, understand multiple specific ideas, and remember multiple tasks or assignments over several days.
  • Ability to meet criminal-records clearance requirements under Title XXII, other licensing regulations, and Caminar practices.
  • If driving is required: valid California driver’s license, reliable personal vehicle, current personal auto insurance, and an MVR sufficient to obtain and maintain insurability under agency auto liability policies.
  • Ability to pass post-offer, pre-employment medical and drug tests as required by State Community Care Licensing regulations and/or agency policies.

Nice To Haves

  • Bachelor’s degree in psychology or a related field.
  • At least one year of direct service provision to people with disabilities, preferably in a social rehabilitation or vocational setting.
  • Experience with Human Service Information Systems.
  • Personal cell phone with reliable service and a data plan for business use, if applicable.
  • First Aid and CPR certification, which may be required.

Responsibilities

  • Supervise consumers with mental and/or developmental disabilities.
  • Observe and assess consumers’ work skills and ensure their work meets job requirements and employer standards.
  • Identify clients’ learning needs and make appropriate recommendations.
  • Evaluate and document job performance and provide constructive feedback as needed.
  • Prepare exit reports based on assessments and review them with the consumer and Department of Rehabilitation (DOR) counselor.
  • Help ensure consumer safety in the community by following employer safety practices and arranging work-site accommodations when needed.
  • Drive a personal or agency vehicle to job sites and other venues as required, document and report mileage, and comply with agency vehicle policy.
  • Report suspected client abuse and complete incident reports promptly.
  • Model productive work skills and professional behavior for clients.
  • Provide support services to clients, families, employers, and care providers as necessary.
  • Promote Jobs Plus services and the philosophy and practice of social rehabilitation.
  • Build respectful, caring, tolerant, ethical, and empowering relationships with individuals served.
  • Maintain working relationships with system providers and employers, participate in assigned meetings, and encourage employers to hire people with disabilities.
  • Comply with state DOR regulations, CARF standards, and agency policies and procedures; maintain productive relationships with DOR as necessary.
  • Maintain client records properly and keep them confidential.
  • Attend assigned training events and relieve other Job Coaches as assigned.
  • Help promote a safe, healthy, and clean working environment consistent with applicable laws, industry standards, and the agency Health & Safety Program.
  • Submit accurate time sheets and absence reports to program management promptly.
  • Support a cooperative, harmonious, teamwork-oriented workplace and promote dignity and respect in keeping with the organization’s mission and policies.
  • Perform other related duties, responsibilities, and special projects as assigned.
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