Job Coach

RISE Services LLC•Rockville, MD

5d•$21 - $22•Onsite

About The Position

RISE Services is hiring a compassionate, dependable, and resourceful Job Coach / Employment Specialist to help individuals with disabilities prepare for, obtain, and maintain meaningful employment. In this community-based role, you will meet participants at employer worksites and other locations throughout Rockville and surrounding areas of Montgomery County. You will help participants explore career interests, search and apply for jobs, prepare for interviews, learn workplace responsibilities, communicate with employers, and develop the skills needed for long-term employment success. A bachelor’s degree is not required. We welcome applicants with relevant experience in disability services, education, behavioral health, human services, workforce development, direct support, career coaching, case management, retail supervision, customer service, or other positions that involve teaching, mentoring, or helping others succeed. Training is provided.

Requirements

A bachelor’s degree is not required.
Relevant experience supporting individuals with disabilities or others who experience barriers to employment is preferred.
Experience in teaching, coaching, mentoring, customer service, supervision, human services, behavioral health, workforce development, or a related field may also be considered.
Strong communication, organization, problem-solving, and relationship-building skills.
Ability to work independently and make responsible decisions in community settings.
Ability to maintain a consistent schedule and complete documentation on time.
Basic computer skills, including email, Microsoft Office, and electronic documentation systems.
Valid driver’s license and reliable transportation.
Ability and willingness to travel locally and transport participants when required.
Ability to satisfy applicable background-screening and employment requirements.

Nice To Haves

Supported Employment, job-coaching, or job-development experience.
Experience supporting individuals with intellectual, developmental, behavioral, or other disabilities.
Knowledge of vocational rehabilitation or disability-employment services.
Understanding of the Americans with Disabilities Act and reasonable workplace accommodations.
Experience working with employers, schools, rehabilitation counselors, or community organizations.
CESP, ACRE, DSP, or another employment-support credential.

Responsibilities

Provide individualized coaching at employer worksites and in community settings.
Help participants learn job duties, workplace routines, safety procedures, and employer expectations.
Teach workplace communication, professional behavior, time management, and problem-solving skills.
Support participants in communicating effectively with supervisors and coworkers.
Help establish natural workplace supports that promote greater independence.
Monitor participant progress and adjust coaching strategies as skills develop.
Provide ongoing follow-along support to promote successful job retention.
Help participants identify their strengths, interests, abilities, support needs, and employment goals.
Assist participants with resumes, applications, job searches, and interview preparation.
Conduct mock interviews and employment-readiness activities.
Identify job opportunities that match each participant’s interests, abilities, experience, and goals.
Coordinate interviews, hiring activities, and onboarding support.
Help participants understand workplace expectations and identify reasonable accommodations when appropriate.
Build professional relationships with employers throughout Rockville and Montgomery County.
Contact businesses to identify potential employment opportunities.
Educate employers about inclusive hiring and available workplace supports.
Communicate with participants, families, employers, counselors, schools, and community partners.
Attend hiring events, team meetings, training, and other scheduled activities.
Complete accurate progress notes and service documentation within required deadlines.
Maintain participant records in accordance with funding-source and organizational requirements.
Track job searches, applications, interviews, placements, wages, scheduled hours, and employment retention.
Communicate participant progress, concerns, scheduling changes, and service needs to the appropriate supervisor.
Participate in service-planning and team-coordination activities.