Job Coach

MADEC ConnectSeymour, IN
Onsite

About The Position

With continued expansion across our Employment Services programs, we’re looking for passionate, people-focused Job Coaches to join our team. This is an exciting time to come on board as we invest in our services, strengthen our impact, and support more people into meaningful, sustainable employment. If you’re motivated by purpose and want a role where your work genuinely changes lives, this is it. As a Job Coach, you’ll support participants in the Workforce Australia program to move into sustainable employment through tailored, strengths-based coaching. This is a dynamic, people-first role! You’ll work closely with participants to understand their goals, address barriers, and connect them with real job opportunities - while also engaging with employers and community partners.

Requirements

  • Experience supporting people into employment or in a similar case management role
  • Strong interpersonal and communication skills
  • Ability to engage and motivate people facing barriers
  • Confidence handling challenging situations with empathy and professionalism
  • Solid organisational and time management skills
  • A proactive, solutions-focused mindset
  • Current Driver’s Licence
  • National Police Check
  • Working With Children Check

Nice To Haves

  • Certificate IV in Employment Services
  • Knowledge of the local labour market and support services

Responsibilities

  • Build strong relationships with participants through coaching and support
  • Conduct assessments and develop tailored employment plans
  • Deliver job readiness support (resumes, interviews, job search strategies)
  • Actively engage employers to create placement opportunities
  • Monitor participant progress and support them to meet mutual obligations (PBAS)
  • Coordinate referrals to training and support services
  • Provide post-placement support to ensure sustainable employment outcomes
  • Maintain accurate records and meet compliance requirements
  • Achieve and exceed KPIs related to placements and outcomes

Benefits

  • ongoing learning and career progression
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