Job Coach - FT - North Charleston

Goodwill Industries of Upstate/Midlands South Carolina•North Charleston, SC

12d

About The Position

 Oversees, motivates, manages, guides, and directs worksite program participants with significant disabilities.  Allocate work tasks and assignments to program participants while effectively managing their time.  Assessing and monitoring quality outcomes of program participants.  Manage conflict and/or changes in the program participant’s work setting.  Train participants according to the service plan, goals and objectives.  Maintain case notes and evaluations of participant's progress.  Turn in required paperwork (weekly, monthly, and quarterly) on time and accurate.  Report to case manager and program manager any changes, incidents or problems in a timely manner, using the most viable option (phone, beeper, incident report).  Administer customer satisfaction survey to ensure participant inputting service delivery.  Advocate for participant at all times.  Attend all required staff meetings for participant and participate when required.  Comply with all Agency policies, procedures and safety standards throughout work areas.  Perform other duties as assigned

Requirements

Ability to use an effective communication model to provide positive feedback, praise, encouragement, rewards, etc.
Must exhibit an understanding of the culture present in the program participant’s work setting.
Must maintain CPR/First Aide certification.
Must have reliable transportation.
Must have and maintain an operating home telephone.
Must maintain the ability to pass a criminal background check.
Must have a valid driver's license and automobile insurance acceptable to Goodwill's liability Insurance carrier

Responsibilities

Oversees, motivates, manages, guides, and directs worksite program participants with significant disabilities.
Allocate work tasks and assignments to program participants while effectively managing their time.
Assessing and monitoring quality outcomes of program participants.
Manage conflict and/or changes in the program participant’s work setting.
Train participants according to the service plan, goals and objectives.
Maintain case notes and evaluations of participant's progress.
Turn in required paperwork (weekly, monthly, and quarterly) on time and accurate.
Report to case manager and program manager any changes, incidents or problems in a timely manner, using the most viable option (phone, beeper, incident report).
Administer customer satisfaction survey to ensure participant inputting service delivery.
Advocate for participant at all times.
Attend all required staff meetings for participant and participate when required.
Comply with all Agency policies, procedures and safety standards throughout work areas.
Perform other duties as assigned