Job Coach - Pakmail

Dorothy Kret & AssociatesTucson, AZ
Onsite

About The Position

This position requires either 1 year of experience in the behavioral health field, or, documented completion of an RSS course. This position is unique in that it combines hands-on retail work in a store setting with supporting behavioral health clients through job training and skill development.

Requirements

  • 1 year of experience in the behavioral health field, or, documented completion of an RSS course
  • A minimum of one year experience providing rehabilitation services to people with disabilities
  • Experience working with various computer software and applications.
  • Must be able to pass drug screen.
  • Ability to write progress notes outlining the clients' daily training and steps toward achieving their goals.
  • High School diploma or GED
  • Able to adjust to the operations of each worksite and be available to cover during all regular work hours.
  • Access to reliable transportation.

Responsibilities

  • Maintains confidentiality and trust for all employees, participants, and visitors.
  • Consistently displays culturally sensitive behavior and communication for all employees, participants, and visitors. Seeks to expand knowledge base to increase cultural sensitivity.
  • Seeks win/win solutions, values interdependence, shares a common sense of responsibility for the whole.
  • Acts in a manner that presents the agency in a positive light and furthers a positive image of the agency. Demonstrates a positive and respectful personal appearance. Contributes to a clean and orderly facility appearance.
  • Demonstrates respect, courtesy, and dignity for all.
  • Responds in a timely manner in all aspects of communication.
  • Maintains safe working environment for self, other employees, and visitors in accordance with applicable standards relevant to the position's job duties.
  • Displays adaptability and flexibility to encourage team, participant and agency health including initiating improvements, demonstrating problem solving and creativity, demonstrating motivation for change and enhancement of the organization.
  • Must be able to maintain a set schedule once assigned.
  • In the absence of the Manager or Assistant Manager, the Job Coach shall make sure that all business is completed in a timely manner.
  • Assist with keeping an accurate inventory of all materials in the store on a monthly basis.
  • Assist in creating new procedures which will enhance the organization of the Pakmail store.
  • Manage and maintain the virtual mailbox program.
  • Learn how to properly package items needing to be shipped.
  • Provides job coaching and training in a variety of settings including, but not limited to, Pakmail & DKA Coaches' clients in both hard and soft skills to ensure a professional appearance and demeanor.
  • Assists clients in learning soft skills needed for successful employment: Stress management, Time management, Anger management, Communication skills, Organizational skills.
  • Serves as a quality control of client work to ensure accuracy and compliance with customer's requirements.
  • When working at Pak Mail, follows all OSHA safety requirements.
  • Instruct clients using prepared curriculum.
  • Completes all necessary reports and paperwork in a timely manner including progress notes, monthly reports, time sheets and incident reports.
  • Maintains strict confidentiality of clients' and customers' records in accordance with HIPPA, DRM, and Federal Copyright Regulations.
  • Available to fill in with minimal notice during regular work hours.
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