Job Coach/DSP

PERSON CENTERED CARE SERVICES INCNew York, NY
$18 - $25Onsite

About The Position

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. The Job Coach is responsible for supporting people through their journey to secure competitive employment through extensive job readiness programming and support to maintain employment thereafter. This will pertain to people within the following Office of People with Developmental Disabilities (OPWDD) Home and Community-Based Services (HCBS) Waiver programs: Community Based Pre-Vocation, Pathways to Employment, and Supported Employment. This includes but is not limited to overseeing the work and volunteer schedule for their assigned caseload, positive role modeling, promoting the well-being and independence of people supported, ensuring compliance with regulations and agency policies, and acting as a liaison between participants and employers to support positive working relationships.

Requirements

  • Minimum age of 18.
  • 1+ year(s) working in OPWDD HCBS Waiver programs, strongly preferred.
  • Bachelors in Human Services or related degrees, strongly preferred.
  • Valid Driver’s License and personal vehicle required.
  • Enrollment in the PCCS DSP Career Ladder Program in the next available cohort.
  • Maintain good standing within the program (i.e., completion of training, attending meetings, etc.).
  • Assisting with toileting and hygiene, which could involve lifting.

Responsibilities

  • Oversee the assigned caseload of people supported in Employment Supports, providing appropriate supervision to ensure their safety and well-being.
  • Complete annual OPWDD assessments to determine progress and employment readiness.
  • Attend and facilitate person-centered meetings to collaboratively develop Staff Action Plans.
  • Coordinate and/or facilitate support meetings (i.e., Interdisciplinary Team Meetings) and attend necessary meetings (i.e., Life Plan Meetings).
  • Develop meaningful relationships with people supported, advocates, employers, and family members, maintaining contact for updates and conflict resolution.
  • Maintain daily communication with support teams as needed.
  • Offer on-site Job Coaching to support participants in adapting to workplace environments and performing job tasks effectively.
  • Develop strategies to overcome workplace challenges while fostering independence and self-advocacy.
  • Become certified to travel train, assess, and plan travel training needs, conducting specific sessions for commuting to and from work and volunteer sites.
  • Cultivate relationships with employers to create inclusive hiring practices and workplace accommodation, providing guidance on disability awareness.
  • Maintain daily documentation of services in the Employee Health Record (EHR), ensuring completion of daily service delivery and monthly summary documentation.
  • Ensure ongoing communication with your supervisor during shifts.
  • Adhere to the safeguards, Levels of Supervision, and support response methods outlined in service and treatment plans.
  • Oversee and record expenditures, submit receipts, and handle petty cash for the assigned group.
  • Be prepared to perform other duties as assigned by supervisors and respond to changes in job responsibilities.
  • Stay updated with technological usage, including emails, Paycom, eVero, timekeeping, and password management.
  • Assist with implementing systems for responding to crises and/or emergencies for people supported.
  • Advocate for the needs and rights of people supported, ensuring they receive adequate services, support, and fair employment opportunities.
  • Ensure proper reporting, investigation, and review of all incidents related to OPWDD Part 624 regulations and the New York State Justice Center.
  • Complete all mandatory and assigned training, including specific OPWDD/Eleversity required training courses.
  • Take the initiative in asking for support in areas needed.
  • Willingly adapt to changing programs and person supported needs while maintaining a person-centered perspective.
  • Handle unexpected situations as needed.
  • Prioritize tasks and manage time efficiently to meet the needs of people supported.
  • Balance administrative responsibilities with direct interactions with people supported.
  • Engage in clear and articulate verbal and written communication to foster honesty, transparency, and open dialogue.
  • Skilled in implementing plans collaboratively and efficiently using participatory planning techniques.
  • Demonstrate sensitivity to cultural, religious, racial, disability, and gender issues in daily practices and interactions.
  • Strong commitment to meeting the needs of participants, designees, families, and advocates.
  • Take personal responsibility for resolving service problems.

Benefits

  • Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
  • Telehealth Services: Employer-paid access for all employees, regardless of hours.
  • Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
  • 403B Retirement Plan.
  • PTO & Holidays: Generous time off, including your birthday!
  • Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
  • Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
  • Education & Development: Tuition reimbursement and career advancement programs.
  • Wellness Support: Access to the Employee Assistance Program.
  • Referral Program: Earn rewards by promoting our inclusive workplace.
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