Jira Enterprise Administrator (Letter of Appointment, with Benefits)
About The Position
This is a temporary 12-month specialized contract position designed to establish the foundation of our Jira enterprise footprint. We are looking for a candidate who wants to grow with us. This role is structured with a clear path toward a permanent, full-time position within the college, with the next permanent recruitment cycle anticipated for Spring 2027 and a potential permanent start date of June 1, 2027. As the Jira Enterprise Administrator, you will move beyond simple ticket management to provide specialized technical administration and optimization. As our Jira Cloud footprint expands across campus, you will manage the growing complexity of the platform, ensuring it is scalable, secure, and optimized to meet the diverse needs of various campus stakeholders.
Requirements
- Two (2) + years of hands-on experience in Atlassian Cloud Administration.
- Deep knowledge of Jira Cloud (Project, Workflow, Permission, and Notification schemes), Atlassian Access, and Organization management.
- Proficiency in Jira Automation and advanced querying (JQL).
- The ability to translate complex technical requirements into functional, user-friendly configurations for non-technical campus stakeholders.
- Bachelor’s degree in Computer Science, IT, or a related field (or equivalent professional experience).
Nice To Haves
- Atlassian Certified Professional (ACP) in Jira Administration for Cloud or Jira Service Management.
- Experience with API integrations and/or ScriptRunner.
- Experience managing large-scale Jira Cloud instances across multiple business units.
Responsibilities
- Lead the onboarding of new departments into the Jira Cloud ecosystem, ensuring seamless integration with existing IT infrastructure.
- Develop and implement advanced automation rules, workflows, and custom configurations to streamline departmental processes.
- Manage users, groups, roles, and permission schemes; perform regular audits to ensure data security and access control best practices.
- Manage the installation and maintenance of Atlassian Marketplace apps and plugins; monitor system performance and licensing usage.
- Develop and execute a long-term roadmap for Jira Cloud scaling and feature adoption.
- Act as a technical consultant for department leads, helping them design custom dashboards, reporting tools, and standardized project templates.
Benefits
- Grant-in-Aid tuition benefits for you and your dependents.
- No State income tax
- No Social Security/FICA deduction; 7.5% alternative retirement contribution
- Access to campus fitness facilities
- Comprehensive health/dental/vision
- Professional support through ComPsych
- Free parking on all campus locations
- Health Insurance options, including dental and vision
- Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner.
- ComPsych supports employees through life's difficult moments.
- Grant-in-Aid: TMCC is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents.
- Free parking on all TMCC campus locations.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
