Jira Engineer

ZENITH INFOTEK LLC•Remote, AL

9h•$40 - $45•Remote

About The Position

This role focuses on Jira Platform Administration, Workflow Design & Automation, Scripting & Integration, and Agentic AI Enablement. The successful candidate will manage and evolve Jira Cloud configurations, design and implement end-to-end workflows, build advanced automations, develop and maintain scripts using tools like ScriptRunner and REST APIs, and enable integrations across the toolchain. Additionally, the role involves designing and implementing AI-assisted workflows and decision agents, such as intelligent triage assignment, automated work classification and routing, and context-aware recommendations. The candidate will partner with AI teams to operationalize agent-based automation within Jira workflows.

Requirements

10+ years of experience as a Jira Administrator (Cloud preferred)
Deep expertise in workflow configuration, schemes, and permissions
Deep expertise in Jira Automation / Automation for Jira
Strong scripting experience with Groovy (ScriptRunner), Python, or similar
Strong scripting experience with REST API integrations
Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
Proven ability to manage multi-team / multi-org Jira environments

Nice To Haves

Experience implementing AI-driven workflow automation
Familiarity with Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
Familiarity with Prompt engineering or AI workflow design
Exposure to large-scale software delivery environments (Agile / SAFe)
Exposure to Enterprise data models and taxonomy design

Responsibilities

Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
Ensure platform scalability, governance, and alignment with enterprise operating models
Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
Build advanced automations to reduce manual intervention and improve cycle time
Develop and maintain scripts using tools such as ScriptRunner (Groovy) and REST APIs (Jira, GitHub, ServiceNow, etc.)
Enable integrations across toolchain (Jira ↔ GitHub, Jama, CRM, internal systems)
Design and implement AI-assisted workflows and decision agents, including intelligent triage assignment, automated work classification and routing, and context-aware recommendations
Partner with AI teams to operationalize agent-based automation within Jira workflows