Information Technology_USA - USA_Engineer

Real Soft•Jacksonville, FL

4d•Onsite

About The Position

We are seeking a JIRA Architect to lead the architecture, design, and execution of Jira cloud migration in a complex enterprise environment. This role will own end-to-end Jira platform strategy, including governance, configuration standards, integrations, security, performance, and operating model ensuring a scalable, compliant, and high-performing Jira Cloud ecosystem.

Requirements

Strong hands-on experience as a Jira Architect/Jira Platform Lead in enterprise environments.
Proven experience delivering Jira Cloud migrations in complex, highly customized Jira ecosystems.
Deep knowledge of Jira configuration architecture (Workflows, schemes, permissions, roles, screens, fields, issue security, notifications).
Experience with Atlassian administration and governance practices.
Strong understanding of integration patterns, APIs, and automation in Jira.

Responsibilities

Define Jira platform architecture and target-state design for Jira Cloud (and related Atlassian cloud services as applicable).
Establish standards for project configuration, issue type schemes, workflows, permissions, notifications, custom fields, and naming conventions.
Create and maintain platform governance, including admin operating model, change control, and configuration management.
Lead migration planning and execution from Jira Server Data Center to Jira Cloud, including discovery, assessment, and migration waves.
Perform migration readiness analysis (app compatibility, customizations, data quality, performance constraints, and compliance requirements).
Define migration approach for complex scenarios (e.g., multiple instances, mergers, large datasets, regulated environments, high customization).
Coordinate cutover planning, rollback strategy, and post-migration validation.
Architect integrations with enterprise systems (e.g., CICD tools, ITSM, identity providers, monitoring, reporting BI).
Design and implement automation using Jira Automation and/or scripting tools (where applicable), ensuring maintainability and auditability.
Guide API-based integrations, webhooks, and data synchronization patterns.
Implement role-based access control and permissions aligned to enterprise security requirements.
Partner with security teams to ensure compliance with policies (e.g., data residency, audit logging, retention, access reviews).
Support SSO identity integrations (e.g., SAML/SCIM) and user lifecycle management.
Ensure platform scalability and performance through configuration best practices and continuous optimization.
Define monitoring, incident response, and support processes for Jira Cloud operations.
Provide technical leadership for platform upgrades, app lifecycle management, and vendor coordination.