Jira Administrator

N2IA Technologies • Washington, DC

3d • Hybrid

About The Position

N2IA is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer, as well as assist the organization to improve visibility for enterprise operations through the improvement of Jira utilization. The primary objective of the program migrate and modernize a fragmented IT environment into a unified ecosystem that not only provides diverse services to internal and external user, but also to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field or five (5) years of equivalent experience in JIRA administration.
• 3+ years of experience administering Jira.
• 5+ years of experience working in Scrum and/or Agile environments
• Experience with enterprise-level Jira implementations and integrations
• Demonstrated experience configuring and managing JIRA workflows.
• Experience managing issue tracking systems and workflow automation.
• Proficiency in JIRA administration, including workflow development and permission management.
• Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
• Strong problem-solving and analytical skills.
• Hold and active DOD Secret Clearance.

Nice To Haves

• Atlassian Certified JIRA Administrator certification.
• ITIL Foundation Certification.

Responsibilities

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level