Jewelry/Store Manager

Kroger•Springfield, OR

About The Position

Serve as the primary supervisor for the entire location and maximize store financial performance by achieving growth and sales targets through managing, training, and motivating the sales team. Build an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during in-store and online shopping occasions. Perform all tasks safely and in accordance with company policies and applicable state and federal laws, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Minimum age of 18.
At least 2 years of retail jewelry experience, or a combination of relevant education and experience.
Bachelor’s degree in business or a related field, plus at least 6 months of experience as a Fred Meyer Jewelers assistant manager.
Ability to pass a drug test.
Ability to maintain confidentiality.
Accuracy and attention to detail.
Ability to organize and prioritize a variety of tasks and projects.
Familiarity with industry and technical terms and processes.
Ability to continue education as necessary.
Valid driver's license.
Complete Diamond Council of America (DCA) courses within one year of being hired for this position.

Nice To Haves

Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure.
2 years of management experience.
Proficiency with Microsoft Outlook, First Place, Act, and intranet/internet systems.
Experience directing or participating on project teams.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Achieve growth and sales targets by managing the store sales team.
Maintain store profitability through sales and appropriate shrink and expense control.
Interview, hire, and recruit in the community to maintain a pool of qualified candidates.
Onboard, train, and develop associates; understand current talent and prepare associates for advancement and growth.
Achieve store targets that drive sales, including credit applications, protection plans, and Diamond Design Parties.
Conduct monthly staff meetings and weekly and monthly touch bases with each associate.
Supervise and coach direct reports, complete performance reviews, provide feedback, and hold the team accountable for results.
Coordinate store operations.
Plan, organize, and supervise inventory processes.
Display merchandise and promotional materials according to corporate merchandising plans and maintain store fixtures.
Write the store schedule to meet business needs.
Verify that customers receive proper service from the goldsmith and watchmaker.
Verify that price changes, recalls, and stock balances are up to date.
Communicate current market trends and competitor activities to associates.
Partner with the host store when located inside a Kroger Marketplace format store.
Work any shift and holidays.
Travel to off-site training events and division or regional meetings.
Perform the essential functions of the position with or without reasonable accommodation.