Jewelry Consultant (Sales) - Full-Time

Shane Co.•San Mateo, CA

1d•Onsite

About The Position

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. We are looking for those with at least two years of consultative sales experience who excel at understanding and addressing customers’ needs. If you have a knack for listening closely, uncovering what customers truly want, and providing tailored solutions that exceed their expectations, we want to hear from you. While no jewelry experience is required, your experience in selling products with distinct features and benefits will be invaluable. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional shopping experience for each customer and be part of their special moments in life. You’ll be joining a team where your contributions make a difference! As a Shane Co. Jewelry Consultant, you will play a pivotal role in our stores as you conduct sales presentations that emphasize the features and benefits of our products. You will actively drive sales by understanding and meeting the unique needs of each customer, focusing on cultivating strong customer relationships, maximizing sales performance, sharing compelling product stories, and delivering an unparalleled experience for every guest. You will also work towards personal goals while contributing towards team goals and the overall success of the store, and train and mentor new team members, share your expertise, and give and receive feedback.

Requirements

At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits
Availability during evenings and weekends
High level of visual acuity and manual dexterity
Excellence in written and spoken English; effective communication is key
A minimum of a high school diploma or equivalent

Responsibilities

Conduct sales presentations that emphasize the features and benefits of our products
Actively drive sales by understanding and meeting the unique needs of each customer
Focus on cultivating strong customer relationships
Maximize sales performance
Share compelling product stories
Deliver an unparalleled experience for every guest
Work towards personal goals while contributing towards team goals and the overall success of the store
Train and mentor new team members, share your expertise, and give and receive feedback

Benefits

Competitive medical, dental, and vision coverage
Competitive 401(k) plan with company match
Paid vacation time
Paid sick time
Paid holidays
Paid volunteer time
Bereavement time (including for pets)
Company paid extended illness bank
Optional long-term disability
Company paid life insurance
Parental benefits including paid parental leave
Fertility benefits
Child and adult care Flexible Spending Accounts
Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss
Dedicated training specific to your role in our company
Commitment to career growth and development into a new role
Training toward advancement, specifically in the area of management and leadership for all levels
Opportunity for moving with the company to stores in multiple markets
Ongoing coaching and training towards management positions
Internal learning that covers both career and personal topics, from skills like excel to photography
Participation in a team bonus that can range from zero to $150 each week
Opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales, varying from $2,000 to $50,000 based on individual performance