FULL TIME JEWELRY ASSOCIATE

The TJX Companies, Inc.•Ann Arbor, MI

4d•Onsite

About The Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Requirements

Must be able to embody REACH principles with customers.
Must support a positive store culture and embody all aspects of a Green Culture Pulse.
Must promote TJX Rewards credit and loyalty programs.
Must support and respond to Front End coverage as well as Dressing Room and Jewelry needs.
Must uphold a culture of honesty, integrity, and respect.
Must communicate accurately and effectively with management and Associates.
Must accept recognition and constructive feedback.
Must adhere to labor laws and Associate meal and break period policies.
Must maintain organizational, cleanliness, and recovery standards for sales floor and participate in maintenance/cleanliness of entire store.
Must maintain floor care cleanliness standards including maintenance and operation of the scrubber and buffer.
Must process and prep merchandise for sales floor following Door to Floor and Working Smart principles.
Must adhere to Front End policy and procedures including ringing sequence and operational controls.
Must balance register draws and/or cash office as required.
Must ensure ‘go backs’ are properly tagged/hung and promptly returned to the sales floor.
Must maintain and uphold merchandising philosophy.
Must adhere and uphold merchandise and signage standards.
Must partner with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed.
Must ensure merchandise is properly tagged, hung, secured, and coded.
Must initiate and participate in store recovery as needed.
Must support and participate in store shrink reduction goals and programs.
Must adhere to operational and loss prevention controls according to company guidelines and policies.
Must identify and communicate alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment.
Must not engage in pursuit and apprehension of shoplifters.

Responsibilities

Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment.
Adheres to operational, merchandise, and loss prevention standards.
Cross-trained in multiple areas of the store to support business needs.
Customer Experience Role models REACH principles with customers
Supports a positive store culture and embodies all aspects of a Green Culture Pulse
Promotes TJX Rewards credit and loyalty programs
Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs
Upholds a culture of honesty, integrity, and respect
Communicates accurately and effectively with management and Associates
Accepts recognition and constructive feedback
Adheres to labor laws and Associate meal and break period policies
Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
Balances register draws and or cash office as required
Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
Maintains and upholds merchandising philosophy
Adheres and upholds merchandise and signage standards
Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
Ensures merchandise is properly tagged, hung, secured, and coded
Initiates and participates in store recovery as needed
Supports and participates in store shrink reduction goals and programs
Adheres to operational and loss prevention controls according to company guidelines and policies
Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
Does not engage in pursuit and apprehension of shoplifters
Other duties as assigned