Jewelry Associate

The TJX Companies, Inc.•Alexandria, VA

4d•Onsite

About The Position

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Opportunity: Grow Your Career Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. Cross-trained in multiple areas of the store to support business needs.

Requirements

Engaging and interacting with all customers
Maintaining a clean and organized store environment
Adhering to operational, merchandise, and loss prevention standards
Cross-trained in multiple areas of the store to support business needs
Upholding a culture of honesty, integrity, and respect
Communicating accurately and effectively with management and Associates
Accepting recognition and constructive feedback
Adhering to labor laws and Associate meal and break period policies
Maintaining organizational, cleanliness, and recovery standards for sales floor
Participating in maintenance/cleanliness of entire store
Maintaining floor care cleanliness standards including maintenance and operation of the scrubber and buffer
Processing and prepping merchandise for sales floor
Adhering to Front End policy and procedures including ringing sequence and operational controls
Balancing register draws and or cash office as required
Ensuring ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
Maintaining and upholding merchandising philosophy
Adhering and upholding merchandise and signage standards
Ensuring merchandise is properly tagged, hung, secured, and coded
Initiating and participating in store recovery as needed
Supporting and participating in store shrink reduction goals and programs
Adhering to operational and loss prevention controls according to company guidelines and policies
Identifying and communicating alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
Not engaging in pursuit and apprehension of shoplifters

Nice To Haves

Embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy
Embodying all aspects of a Green Culture Pulse
Promoting TJX Rewards credit and loyalty programs
Supporting and responding to Front End coverage as well as Dressing Room and Jewelry needs
Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed

Responsibilities

Customer Experience Role models REACH principles with customers
Supports a positive store culture and embodies all aspects of a Green Culture Pulse
Promotes TJX Rewards credit and loyalty programs
Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs
Human Resources Upholds a culture of honesty, integrity, and respect
Communicates accurately and effectively with management and Associates
Accepts recognition and constructive feedback
Adheres to labor laws and Associate meal and break period policies
Store Operations Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
Balances register draws and or cash office as required
Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
Merchandising Maintains and upholds merchandising philosophy
Adheres and upholds merchandise and signage standards
Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
Ensures merchandise is properly tagged, hung, secured, and coded
Initiates and participates in store recovery as needed
Loss Prevention & Safety Supports and participates in store shrink reduction goals and programs
Adheres to operational and loss prevention controls according to company guidelines and policies
Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
Does not engage in pursuit and apprehension of shoplifters
Other duties as assigned