Jersey Crestor

MLSE (Maple Leaf Sports & Entertainment Partnership)•Toronto, ON

2d•Onsite

About The Position

As a member of the Real Sports Apparel cresting team, you will be responsible for the duties surrounding cresting custom and stock jerseys for all the store's needs. Under the direction of the management team, you will create, record, and process customization orders, ensuring that each is produced with championship-level quality.

Requirements

Must be available to work evenings, weekends and holidays; varying hours based on event schedule
Ability to work in a fast-paced work environment
Ability to recognize and react to changing work demands
Ability to stay focused and create winning results
Ability to work independently and with a team
Dedication to providing high levels of Customer Service to ensure an excellent customer experience
Excellent English communication - verbal and written
Excellent time management/project skills

Responsibilities

Customize licensed Toronto Maple Leafs, Toronto Raptors, Toronto FC, Toronto Argonauts and Toronto Marlies jerseys.
Crest jerseys for the stock of Real Sports Apparel and the 10 kiosks inside Scotiabank Arena.
Manage and maintain lettering inventory, ensuring appropriate stock is always on hand, including weekly inventory counts.
Monitor and manage speed of service and product quality.
Participate in year-end inventory stock counting / monthly inventory accuracy checks.
Ensure incoming inventory is properly and accurately received and managed appropriately.
Ensure inventory is accurately directed to BMO Field and offsite ecommerce warehouse.
Organize, maintain, and ensure proper upkeep of inventory storage areas.
Process, record, and manage all crested jersey orders.
Work quickly to resolve customer issues when necessary, ensuring proper follow-up with Manager.
Participate in all fields of sales floor duties including but not limited to opening/closing duties, cleaning, and merchandising.
Work in compliance with the provisions of the Occupational Health & Safety Act.
Adhere to all MLSE service standards and policies including Health & Safety.