JCC Success Coach (Case Manager)
About The Position
The JCC Success Coach provides specialized case management services to individual participant needs. They also create programs to benefit participants and educate participants on available community resources. Success coaching ensures that participants receive LVP services in a timely, appropriate, efficient and coordinated fashion. This position is a key role within the agency that provides a responsive, informed, unbiased, affirming, and inclusive approach and menu of services to a very diverse population, including individuals from LGBTQ+, marginalized, underrepresented, and BIPOC communities who have varying life experiences including: substance use and abuse, homelessness, gender variance, traumatization, legal involvement, system involvement, domestic violence, mental health needs, teen pregnancy, varied abilities and learning needs, poverty, etc.
Requirements
- Bachelor's degree in Social Work, Family and Consumer Sciences, Criminal Justice, Psychology, Sociology, or Criminology from an accredited College or University.
- Four (4) years’ experience working with at risk youth or children in an educational, behavioral health, or similar setting.
- Excellent communication skills, both written and verbal
- Exhibit skills in comprehending, interpreting, and completing delegated tasks efficiently
- Must pass a CYFD Criminal Records Check
- Must maintain a full certification of the following trainings; CPR/First Aid and CPI
Nice To Haves
- Bilingual Preferred
Responsibilities
- Coordinate services between providers and participants
- Provide case management services and skill-building services to youth in the program
- Provide housing case management services
- Maintain individual case records on participants receiving services
- Provide specialized case management services to individual participant needs
- Educate participants on available community resources and services
- Create programs and services to benefit clients and the community
- Attend community meetings relevant to program and clients
- Administer and facilitate the completion of appropriate intake forms, assessments, intake packet, and service plans
- Conduct field visits, attend meetings and be available to deliver services during traditional and non-traditional hours (when needed) in educational institutions, places of employment, FYI's main office, JPPO offices, detention facilities or any other setting that enables and promotes, the consistent and structured delivery of case management services
- Organize and facilitate life skills in both individual and group settings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
