Janitorial Team Trainer

Commercial & Government Contracts • Washington, DC

4d • Onsite

About The Position

As a Team Lead Trainer, you'll spend your day training, coaching, and supporting team members in janitorial and facility maintenance duties while working alongside them to ensure tasks are completed safely and efficiently. You will demonstrate proper cleaning techniques, provide hands-on instruction with equipment and cleaning products, and help employees build the skills and confidence needed to succeed. Throughout the day, you'll monitor work quality, answer questions, encourage teamwork, and provide individualized support to employees, including individuals with disabilities. By leading through example and fostering a positive work environment, you'll play an important role in helping your team deliver exceptional custodial services while achieving their professional goals.

Requirements

• Demonstrated experience working in the human services field providing mentorship, support, or coaching to individuals with disabilities.
• Previous experience leading, training, or supervising custodial, janitorial, or facilities maintenance teams.
• Strong communication and interpersonal skills.
• Ability to provide individualized coaching and support tailored to each employee's specific needs.
• Experience creating and implementing training and development programs.
• Strong team-building, decision-making, verbal communication, active listening, and time management skills.
• Patience and empathy when training and supporting employees with diverse learning styles, abilities, and backgrounds.
• A positive, encouraging attitude and the ability to build trust, confidence, and motivation in team members.
• Commitment to fostering an inclusive, respectful, and supportive work environment.
• Ability to provide constructive feedback in a compassionate, professional, and effective manner.
• Strong conflict resolution and problem-solving skills, with the ability to remain calm and professional in challenging situations.
• Flexibility and adaptability when adjusting training methods to meet individual employee and operational needs.
• Dependability, accountability, and a willingness to lead by example while working alongside team members.
• Strong organizational skills with the ability to prioritize multiple responsibilities and meet deadlines.
• Knowledge of workplace safety practices, OSHA standards, and proper use of personal protective equipment (PPE).
• Experience training employees on the safe use of cleaning chemicals, equipment, and custodial best practices.
• Comfortable using email, mobile devices, and basic computer applications for communication, scheduling, and reporting.
• Ability to work independently while fostering teamwork and collaboration.
• Passion for supporting individuals with disabilities and helping employees develop the skills, confidence, and independence needed to succeed in the workplace.
• A passion for supporting and developing employees, including individuals with disabilities.
• Patience, empathy, and the ability to build positive, trusting relationships with team members.
• Strong communication and active listening skills to provide effective coaching, guidance, and feedback.
• A hands-on leadership style with a willingness to work alongside employees and lead by example.
• The ability to adapt training approaches to meet individual learning styles and needs.
• Strong organizational, problem-solving, and time management skills.
• A commitment to safety, quality, and excellent customer service.
• The ability to foster teamwork, accountability, and a positive work environment.
• Flexibility to adapt to changing priorities and operational needs.
• A reliable, dependable work ethic and a desire to help others succeed.
• Obtaining and maintaining the appropriate Security Clearance is required.
• Ability to lift, carry, push, and pull cleaning equipment and supplies weighing up to 20-30 pounds regularly, and occasionally from 50-75 pounds.
• Navigating stairs, ramps, or uneven flooring safely while carrying tools or supplies.
• Exposure to cleaning chemicals, disinfectants, and solvents—training is provided to ensure safe handling, and personal protective equipment (PPE) is always required.
• May encounter biohazardous materials or bodily fluids (especially in healthcare or public restrooms) with proper safety protocols and PPE in place.
• Working in confined or awkward spaces such as under sinks, behind furniture, or inside equipment areas may be required.

Nice To Haves

• Previous experience supervising, training, or leading custodial or janitorial teams.
• Experience working with individuals with disabilities or in a human services environment.
• Knowledge of floor care, including stripping, waxing, buffing, and carpet extraction.
• Experience ordering supplies, managing inventory, and maintaining equipment.
• Familiarity with OSHA standards, workplace safety practices, and PPE requirements.
• Bilingual communication skills.
• Experience conducting employee training, performance coaching, or workplace development programs.
• Basic computer proficiency, including email, scheduling, and recordkeeping.
• Experience working in government, commercial, healthcare, or large-facility environments.
• Active security clearance or previous experience working in a secure government facility.

Responsibilities

• Demonstrate proper cleaning techniques.
• Provide hands-on instruction with equipment and cleaning products.
• Help employees build the skills and confidence needed to succeed.
• Monitor work quality.
• Answer questions.
• Encourage teamwork.
• Provide individualized support to employees, including individuals with disabilities.
• Lead by example and foster a positive work environment.
• Deliver exceptional custodial services.
• Help team members achieve their professional goals.
• Train, coach, and support team members in janitorial and facility maintenance duties.
• Work alongside team members to ensure tasks are completed safely and efficiently.
• Provide constructive feedback in a compassionate, professional, and effective manner.
• Foster teamwork and collaboration.
• Use strong customer service skills to build positive relationships with coworkers, government officials, and the public.

Benefits

• Insurance - Medical, Dental Vision - voluntary benefit
• Telemedicine
• Retirement Plan & Match Options
• Short Term Disability
• Life Insurance
• Paid Holidays, Vacation and Sick time
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed