Janitorial Supervisor CEDAR RAPIDS Mon to Fri 5pm-1am

Bluechip Pros•Cedar Rapids, IA

About The Position

The Janitorial Supervisor leads, oversees, and reviews the daily work of staff providing cleaning services for assigned buildings and facilities, ensuring clean, orderly, and attractive conditions. The role also performs technical tasks related to the assigned area of responsibility. The supervisor orients new employees, sets schedules and work goals, allocates resources, and maintains a supportive working environment. The role uses quality-assurance and training programs to monitor performance and promote employee safety, coordinates with management, addresses customer-service issues, and ensures follow-through on routine and non-routine requests. The supervisor is responsible for proper use of cleaning products and equipment and may perform additional duties such as floor stripping and waxing, carpet extraction and bonneting, and floor scrubbing and buffing.

Requirements

Knowledge of the operations, services, and activities of a commercial cleaning program.
Knowledge of safe work practices.
Knowledge of methods, procedures, materials, and equipment used in commercial cleaning.
Knowledge of using toxic and non-toxic chemicals in accordance with MSDS sheets.
Ability to supervise, organize, and review the work of lower-level staff.
Ability to operate powered and non-powered janitorial equipment.
Ability to make minor repairs to commercial cleaning equipment.
Ability to distinguish hazardous chemicals.
Ability to communicate clearly and concisely, orally and in writing.
Ability to establish and maintain effective working relationships with clients, customers, the general public, and others encountered in the course of work.
Ability to make sound decisions and interact and communicate effectively with others.
Ability to maintain the physical condition needed to perform assigned duties, including walking, standing or sitting for extended periods; operating powered and non-powered equipment; and bending, stooping, kneeling, and lifting.

Responsibilities

Ensure new employees are properly oriented and understand performance requirements.
Plan, prioritize, assign, supervise, and review staff members’ daily work.
Establish schedules, work goals, and methods for providing cleaning services; identify and review resource needs with management; and allocate resources using staff input.
Maintain a motivational and supportive working environment for staff.
Implement and support customer-service goals.
Use the quality-assurance program to quantify personnel performance.
Use company training and safety information to support employee safety and compliance through continued training.
Communicate with management to coordinate tasks and solicit feedback about needs in the assigned area.
Follow through on customer-service issues and routine and non-routine task requests.
Ensure proper use of products and equipment.
Perform other duties as assigned or directed by the Account Manager or Operations Manager, potentially including floor stripping and waxing, carpet extraction and bonneting, and floor scrubbing and buffing.