Janitorial Supervisor, Full Time 3rd Shift

Cushman & Wakefield•Boston, MA

5d•Onsite

About The Position

The Janitorial Supervisor reports to the Senior Operation Manager and is responsible for the overall direction, coordination, and evaluation of employees within the shift and assigned buildings. This role carries out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws. The Supervisor assists in managing the overall activities of a project(s), supervises the project crew, and coordinates services activities for assigned buildings, ensuring services are performed as contracted and meet customer specifications. Responsibilities include maintaining work schedules, conducting quality assurance checks, managing inventory and equipment, snow removal, resolving on-site service delivery problems, participating in training, conducting new employee orientations, developing employee skills, performing conference room setups and internal moves, and maintaining effective customer relations. The position also involves assisting in the management of the site account, including work scheduling, establishing work standards, conducting site evaluations/audits, inventory/equipment usage, budget control, employee evaluations, trouble-shooting, orientation/safety training, customer relations, payroll, and special project work.

Requirements

Fluent in English and Spanish
Floor work experience
Motivated individual and proactive
Background check required
1-3 years of supervisory experience
Up-to-date knowledge of cleaning practices/procedures.
Excellent verbal and written communications skills and the ability to interact effectively at all levels.

Responsibilities

Overall direction, coordination, and evaluation of employees within the shift and assigned buildings.
Carry out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws.
Assist in managing the overall activities of a project(s), and supervises the project crew.
Coordinate services activities for assigned buildings.
Ensure that services are performed as contracted and meet the customer specifications.
Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
Establish/maintain work performance standards.
Conduct quality assurance checks and manages materials inventory as well as general use of equipment.
Including key controls.
Snow removal services.
Resolve on-site services delivery problems.
Participate in on-going management/technical skills development training programs.
Including safety and safety site committee.
Conduct orientation of new employees, develops employees’ skills/abilities.
Conference room set ups and sometime internal moves as needed.
Maintain effective on-going customer relations.
Perform other duties as assigned.