Janitorial Supervisor-2nd Shift

Cushman & Wakefield•Niagara Falls, NY

1d•$16 - $18•Onsite

About The Position

The Supervisor reports to the Senior Operation Manager and is responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. This role carries out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws. The Supervisor will assist in managing the overall activities of a project(s), and supervises the project crew. This role is responsible for coordinating services activities for assigned buildings, ensuring that services are performed as contracted and meet customer specifications. Key responsibilities include maintaining/monitoring work schedules of all shift personnel, establishing work performance standards, conducting quality assurance checks, managing materials inventory and general use of equipment, including key controls and snow removal services. The Supervisor will also resolve on-site services delivery problems, participate in ongoing management/technical skills development training programs (including safety and safety site committee), conduct orientation of new employees, develop employees’ skills/abilities, perform conference room set ups and occasional internal moves, and maintain effective on-going customer relations. Other duties may be assigned.

Requirements

One to three years of supervisory experience.
Up-to-date knowledge of cleaning practices/procedures.
Excellent verbal and written communications skills.
Ability to interact effectively at all levels.
Fluent in English and Spanish.
Motivated individual and proactive.
Background check required.

Nice To Haves

Assisting in the management of the site account.
Work-scheduling of all shift personnel.
Establishing work standards in conjunction with the Manager.
Conducting site evaluations/audits.
Overall inventory/equipment usage.
Budget control.
Employee evaluations.
Trouble-shooting/problem solving.
Orientation/safety training personnel.
Customer relations.
Payroll (time sheets, check distribution).
Special project work as requested.

Responsibilities

Overall direction, coordination, and evaluation of employees within the shift and assigned buildings.
Carry out supervisory responsibilities in accordance with Company policies and applicable State and Federal laws.
Assist in managing the overall activities of a project(s) and supervise the project crew.
Coordinate services activities for assigned buildings.
Ensure services are performed as contracted and meet customer specifications.
Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
Establish/maintain work performance standards.
Conduct quality assurance checks and manage materials inventory as well as general use of equipment, including key controls.
Perform snow removal services.
Resolve on-site services delivery problems.
Participate in on-going management/technical skills development training programs, including safety and safety site committee.
Conduct orientation of new employees and develop employees’ skills/abilities.
Perform conference room set ups and occasional internal moves as needed.
Maintain effective on-going customer relations.
Perform other duties as assigned.