Janitorial Operations Supervisor, Full Time, Jackson, TN (Service Operations)
About The Position
ServiceMaster Clean® is a trusted leader in cleaning and restoration services with nearly 100 years of experience and a nationwide network of professionals. ServiceMaster Facilities Maintenance, founded in 2005, is a locally owned and independently operated franchise servicing over 30 million square feet of commercial property daily across more than 10 states. If you have a passion for cleaning and great customer service, we have a place for you. Join a nationwide team of cleaning experts and help us deliver exceptional service every day. The Operations Supervisor is responsible for overseeing the daily execution of services at assigned customer site(s). This role ensures staffing, scheduling, and quality standards are met while supporting frontline employees and maintaining efficient day-to-day operations. Depending on business needs, the Operations Supervisor may oversee a single customer location or multiple locations within the same client account and market. The position remains focused on operational execution, employee support, and consistent service delivery.
Requirements
- Previous supervisory or team lead experience preferred.
- Experience in service-based or facilities operations preferred.
- Janitorial or facilities maintenance experience is a plus.
- Strong organizational and time management skills.
- Excellent communication and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Dependable with strong attention to detail.
Responsibilities
- Oversee daily service execution at assigned customer location(s).
- Coordinate staffing, scheduling, and shift coverage to support operational needs.
- Monitor work quality and ensure established service standards are met.
- Support the onboarding and training of new employees.
- Address routine operational issues while maintaining efficient daily operations.
- Ensure compliance with company policies and customer requirements.
- Communicate operational updates and concerns to the Senior Operations Supervisor or Operations Manager.
- Provide day-to-day leadership, coaching, and support to frontline employees.
Benefits
- Paid training
- Opportunities for advancement and career growth
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- Short Term Disability
- 401K/403b Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
