Janitorial Manager - FL
About The Position
The Janitorial Manager oversees janitorial and custodial operations at Pier Park, a large outdoor premium outlet mall in Panama City Beach, Florida. This role leads daily cleaning operations, supervises janitorial personnel, and ensures common areas, walkways, restrooms, parking areas, and other public spaces meet high cleanliness standards. The manager helps maintain an exceptional shopping environment for tenants, employees, visitors, and guests by building an efficient, accountable team and coordinating service across the property. The position requires a visible, hands-on leader who promotes professionalism, accountability, teamwork, and pride in the workplace. Success is measured by property cleanliness and appearance, employee performance and retention, operational efficiency, responsiveness to management and tenant requests, and the consistent delivery of excellent janitorial services.
Requirements
- High school diploma or equivalent.
- At least 2 years of janitorial, custodial, or commercial cleaning experience.
- At least 2 years of management or supervisory experience, preferably overseeing a large team or multiple cleaning operations.
- Strong leadership, organizational, communication, and problem-solving skills.
- Ability to manage, motivate, and hold employees accountable.
- Knowledge of commercial cleaning procedures, chemicals, supplies, and equipment.
- Ability to develop staffing schedules, manage inventory, and oversee daily operations.
- Strong attention to detail and commitment to high cleanliness standards.
- Ability to work independently, prioritize responsibilities, and manage multiple tasks effectively.
- Ability to lift up to 50 lbs. and perform physical tasks when necessary.
- Flexibility to work evenings, weekends, holidays, and special events as operational needs require.
Nice To Haves
- Experience managing janitorial operations in a shopping mall, retail center, hospitality property, commercial facility, or similar high-traffic environment.
- Bilingual in English and Spanish.
- OSHA certification or other relevant workplace safety training.
- Experience managing large outdoor retail centers, shopping malls, or premium outlet properties.
- Experience with employee scheduling, inventory control, operational reporting, and quality assurance inspections.
Responsibilities
- Oversee daily janitorial operations and ensure assigned areas are properly cleaned, maintained, and staffed.
- Recruit, supervise, train, schedule, and manage janitorial supervisors and frontline cleaning personnel as applicable.
- Conduct routine property inspections and ensure cleaning standards, procedures, and performance expectations are met.
- Set clear expectations, monitor employee performance, address attendance and performance issues, and promote a professional and productive work environment.
- Develop staffing schedules that provide adequate coverage during operating hours, weekends, holidays, and special events.
- Establish and maintain cleaning schedules, daily task assignments, checklists, and standard operating procedures.
- Manage cleaning supplies, equipment, and inventory; monitor usage, control costs, and coordinate purchasing and replenishment.
- Ensure employees follow safety procedures, chemical-handling guidelines, equipment instructions, and applicable OSHA and workplace safety requirements.
- Respond professionally and promptly to tenant, management, and guest concerns about cleanliness and janitorial services.
- Maintain clean, safe, and welcoming walkways, sidewalks, common areas, restrooms, entrances, outdoor seating areas, and other high-traffic spaces.
- Identify and report maintenance, repair, and facility-related concerns to appropriate property management personnel.
- Maintain records of staffing, inspections, supply inventory, employee training, and operational issues, and provide regular updates to property management.
- Coordinate additional cleaning coverage and staffing for holidays, promotional events, high-traffic periods, and special property activities.
- Identify opportunities to improve cleaning efficiency, employee productivity, service quality, and property appearance.
- Lead by example and maintain a visible presence throughout the property.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
