Janitorial Area Manager Baton Rouge/New Orleans

Bluechip Pros•Baton Rouge, LA

22h

About The Position

The Janitorial Area Manager leads, oversees, and reviews staff providing cleaning services at assigned buildings and facilities, ensuring clean, orderly, and attractive conditions. The role performs technical tasks related to assigned areas, delivers results within budget guidelines, and drives new business within the market. The manager oversees staff performance, schedules, client expectations, payroll, budgets, recruitment, onboarding, supplies, equipment maintenance, quality audits, safety practices, and customer concerns. The role also manages budgeted hours and overtime for mall accounts and encourages the team to identify and develop new business opportunities.

Responsibilities

Monitor staff performance and communicate with direct reports to address concerns and meet client expectations.
Ensure staff and clients have functional location schedules two weeks in advance, and enforce uniform requirements.
Establish schedules, goals, and cleaning methods; identify resource needs and allocate resources in consultation with staff and management.
Partner with HR on employee issues and identify high-performing employees for potential leadership opportunities.
Review budget and payroll reports; monitor punches and attendance; address manual punches and minimize clocking exceptions through training.
Attend weekly Regional calls and review personal performance.
Use EPay to maintain business continuity, terminate separated employees in the system within the first week, and ensure salaried employees enter time into Blue Force weekly.
Anticipate hiring needs, maintain current job postings, develop recruitment strategies, request background checks, and process new-hire paperwork.
Onboard new hires on their first day by reviewing responsibilities, training them on timekeeping, presenting company policies and code of conduct, and providing safety training.
Ensure uniforms are delivered to new hires by their first week; order supplies in advance and within monthly budgets.
Submit equipment repair requests through the stated approval and submission process; perform preventive maintenance and maintain equipment inventories by location.
Maintain a location visitation schedule and communicate it to the Regional Manager and VP of Operations.
Provide daily status updates to the Regional Manager, including successes and concerns, and create action plans to address concerns.
Conduct quality-control audits at each location and promptly address issues found during audits.
Respond to customer callouts and notifications within 24 hours and develop plans to address needs.
Oversee OSHA-required safety training; ensure supervisors conduct weekly informal and monthly formal safety inspections.
Work with safety, security, and clients to report potential problem areas; create and monitor current safety exposure plans at each site.
Ensure SDS sheets and manuals are in janitorial closets and report incidents and accidents immediately.
Maintain 100% utilization of approved weekly budgeted hours for mall accounts; restrict overtime to hours approved in advance and communicate overtime and budget-hour changes to specified company leaders.
Encourage the team to pursue future business, submit a weekly tracker, and strive for two conversations per week that may lead to future business.
Submit the additional-business per diem purchase-order tracker weekly and sell out-of-scope work at current client sites.