Janitorial Area Manager - Phoenix, AZ-

Harvard Maintenance, Inc•Phoenix, AZ

5d•$75,000 - $75,000•Onsite

About The Position

The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.

Requirements

Bachelor’s Degree or comparable management experience
Minimum of ten (10) years industry experience
Ability to demonstrate expertise in the field’s concepts, practices and procedures
Must have working knowledge of MS Office Suite
Leadership: Demonstrated ability to lead people and get results through others
Planning: Ability to perform short- and long-range planning
Excellent interpersonal and communication skills
Excellent project and program management skills
Minimum 3 years of experience managing building services(janitorial)
Outstanding written and verbal communication skills
Must be flexible with hours and schedules
Technical knowledge of all aspects of janitorial service delivery
Ability to multi-task

Responsibilities

Supervise and direct staff activities
Responsible for P&L activities
Manage operational policies, objectives and initiatives to ensure cost effectiveness
Establishes operating policies to mitigate risk
Provide leadership to develop new customers and maintain existing customer base
Manage emergency response for all problems
Create estimates and workload for bids and new job sites
Travel and manage all aspects in the assigned area/territory
Monitor and ensure quality control expectations are met
Supervise cleaners & floor techs
Maintain payroll records
Maintain performance documents & disciplinary actions
Perform quality control to conform to Harvard & customer standards
Inventory & supply control
Train new and existing staff on proper cleaning technique