Janitorial Agent

Menzies Aviation Careers•East Boston, MA
•Onsite

About The Position

The Janitorial Agent maintains cleanliness, sanitation, and safety throughout airport facilities, including terminals, restrooms, gate areas, offices, and public spaces. The role helps provide a clean and welcoming environment for passengers, airport staff, and visitors while following airport safety, security, and sanitation standards. The position works in fast-paced, high-traffic areas with frequent passenger interaction. Assignments may be indoors or occasionally outdoors and require continuous cleaning and upkeep. The agent is responsible for following company and airport procedures, handling cleaning chemicals and equipment properly, and maintaining a professional appearance in passenger-facing environments. Employees must take reasonable care of their own and others’ health, safety, and wellbeing by following provided information, training, and workplace safety rules. The company prohibits misuse of alcohol and drugs and conducts regular testing under its Substance Misuse Policy.

Requirements

  • High school diploma or GED.
  • Must be 18 years of age or older.
  • Ability to work in a fast-paced and physically demanding environment.
  • Strong attention to detail and time management skills.
  • Ability to follow instructions and safety procedures.
  • Ability to work flexible schedules, including nights, weekends, holidays, and overtime.
  • Reliable attendance and punctuality.
  • Reliable telephone and transportation.
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to stand, walk, bend, stoop, and reach for extended periods.
  • Ability to perform repetitive cleaning tasks throughout the shift.
  • Ability to work in varying environmental conditions and high-traffic areas.
  • Must be able to take verbal direction in English and read, write, understand, and carry out instructions in English.
  • Must pass pre-employment and random drug tests.
  • Must pass a pre-employment background check.
  • Must meet requirements to obtain a security-sensitive identification badge.
  • Must wear proper uniform or business attire as directed and keep identification badges visible.

Responsibilities

  • Clean and sanitize terminal areas, including restrooms, seating areas, gates, hallways, and other public spaces.
  • Empty trash receptacles and replace liners in assigned areas.
  • Sweep, mop, scrub, and vacuum floors.
  • Replenish restroom supplies, including soap, paper towels, and tissue.
  • Clean spills and respond promptly to cleanliness or safety hazards.
  • Clean high-touch surfaces such as handrails, counters, and door handles.
  • Follow proper procedures for handling cleaning chemicals and equipment.
  • Report maintenance issues, safety hazards, and facility concerns to supervisors.
  • Support scheduled or assigned deep-cleaning tasks.
  • Follow airport safety, security, and company policies.
  • Assist with cleaning during high-traffic periods or special events.
  • Maintain professionalism in passenger-facing environments.
  • Perform other duties as requested.
  • Take reasonable care of personal and others’ health, safety, and wellbeing in accordance with workplace rules and training.
  • Wear the uniform or business attire as directed and keep identification badges visible.
  • Adhere to company policies and procedures and participate in achieving company objectives.
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