Janitorial Account Manager

Harvard Maintenance, Inc•Nashville, TN

About The Position

The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

Requirements

Minimum (2) years’ experience of janitorial operations management
Excellent written and verbal communication skills
Experience with new construction, space reuse and constantly changing space needs
Experience with creating and managing complex budgets
Ability to self-manage daily activities
Must be flexible with work hours and schedule
Technical knowledge of all aspects of janitorial service delivery
Proficient in Microsoft office

Responsibilities

Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects
Monitor to ensure quality control expectations are met
Manage work order system
Manage expenditures such as labor and supplies to budget
Manage schedules to ensure contract compliance
Review employee performance and be able to execute corrective action plans
Complete all quality control programs in accordance with company guidelines
Other projects assigned