Janitor Supervisor 3rd shift

Flagship Facility Services•Clearwater, FL

About The Position

The Janitorial Supervisor ensures janitorial staff clean and maintain the client’s premises to FlagShip Holding Company standards. The role supervises and supports staff, assigns operational coverage, evaluates performance, inspects work areas, and performs cleaning tasks when needed. It also involves addressing customer concerns, reporting issues to operations management, monitoring supplies and equipment, and training employees.

Requirements

  • High school diploma or GED.
  • Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience is preferred.
  • Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
  • Knowledge of the proper use of equipment, materials, and supplies used in maintenance work.
  • Excellent internal and external customer service skills.
  • Professional appearance and demeanor.
  • Ability to lead and motivate others.
  • Ability to work independently and as part of a team, relate to people at all organizational levels, and communicate effectively.
  • Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
  • Excellent written and verbal communication skills.
  • Clean DMV record.
  • Must pass criminal background screening.
  • Able to meet the physical demands of the job, including occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, and crouching, as well as frequent lifting of at least 40 pounds.

Nice To Haves

  • Bilingual English/Spanish skills.

Responsibilities

  • Supervise employees and delegate the operations schedule to ensure proper work-area coverage.
  • Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform cleaning work when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
  • Identify and resolve problems and make recommendations to management, staff, or customer contacts to improve quality and exceed customer expectations.
  • Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
  • Address customer concerns and inquiries, and report new or changing job and work orders.
  • Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure labeling, dilution, and storage comply with company, customer, and OSHA standards.
  • Provide on-the-job training for staff on job-specific tasks.
  • Participate in company and customer training and support effective communication and distribution of information to supervisors, customers, and employees.
  • Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.
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