Jailer / Dispatcher

Rusk, County of•Rusk County Law Enforcement Center, WI

1d•Onsite

About The Position

Rusk County is seeking a Jailer / Dispatcher. The Dispatcher provides central dispatching for emergency services—including police, fire, ambulance, and human service providers—for the county and surrounding area. The role requires the ability to remain composed in high-stress situations, follow established procedures, operate computer and radio equipment, maintain accurate records, and use working knowledge of medical, fire, and law-enforcement practices to guide people through emergencies. The Jailer helps maintain the safe and secure operation of the Rusk County jail and is responsible for inmate custody and correctional treatment. Duties include booking and supervising inmates, maintaining facility security, supporting inmate health and welfare, and promoting good public relations. Additional assignments may include facilitating programs, coordinating activities, and electronic monitoring for Huber and in-home detention. The Jailer is also responsible for detecting and preventing crimes and enforcing laws as necessary. The position involves substantial walking or sitting, bending and twisting, talking, hearing, and use of near and far vision. Work is primarily indoors in conditions that may include poor ventilation, dust, and odors, and includes exposure to the threat of physical attack from inmates and other upset individuals. The job uses office, communications, law-enforcement, medical, cleaning, and food-preparation equipment.

Requirements

High school diploma or GED/equivalent; a minimum of 60 college credits is expressly stated as waived and not required for the Dispatcher.
Complete LESB Jailer certification and TIME I and II certification, and maintain the appropriate 24-hour annual recertification requirements.
For the Jailer duties, be deputized by the Rusk County Sheriff after hire.
Understand and follow directions and applicable County, State, and Federal regulations.
Have basic reading and arithmetic skills to maintain cash ledgers and accounts for inmate finances, belongings, canteen funds, and petty cash.
Operate office, computer, radio, intercom, and electronic security equipment efficiently.
Remain calm and clear-minded during emergencies and make safe, appropriate decisions in high-stress situations.
Communicate courteously and professionally with the public, other agencies, and fellow officers.
Have working knowledge of County and State criminal laws sufficient to recognize violations and when an arrest is necessary.
Maintain high standards of personal conduct on and off the job.
Remain alert and mentally and physically capable in a demanding environment; recognize tensions, unpredictable behavior, and warning signs that could lead to injury.
Maintain proficiency in restraint methods and equipment, emergency measures, and self-defense techniques, and be able to maintain position during riots, assaults, and escape attempts.
Exercise sound judgment in time-sensitive decisions affecting life, well-being, civil liberties, and property.
Know institutional procedures and the facility layout, and identify narcotics and narcotics paraphernalia.
Refer members of the public to appropriate agencies regarding statutes and ordinances.

Responsibilities

Receive and initiate emergency-service communications by telephone, radio, and teletype, and dispatch police, fire, ambulance, and other services as needed.
Prepare, maintain, and update dispatch, complaint, and computer-assisted dispatch information.
Retrieve Department of Transportation information and criminal histories for authorized law-enforcement and other agencies in accordance with state law and TIME system requirements.
Implement county and village weather-warning programs and the City Emergency Warning System as necessary.
Provide counter service to citizens, furnish information and forms, collect bonds and fines, and maintain transaction records.
Maintain knowledge of essential building and jail mechanisms and follow policies, procedures, rules, orders, and directives for the jail/dispatch division.
Maintain the jail in accordance with department and state policies and book incoming inmates, including searching them, securing their valuables, and identifying basic or medical needs.
Conduct regular inmate checks, monitor behavior, maintain discipline and facility security, and report emergencies, misconduct, abnormal behavior, and grievances to supervisors.
Maintain inmate records, files, computer information, financial records, and reports, including arrest, medical screening, medication, property, fingerprint, photograph, visitor, incident, and discipline records.
Assist with inmate admission, classification, release, activities, visitation, movement, and transportation inside and outside the jail.
Provide or summon assistance for inmates, coordinate health care through the jail nurse, serve meals, maintain sanitary living quarters, dispense authorized medication, and administer first aid and CPR.
Search and observe inmates, visitors, vendors, inmate workers, and others; inspect jail areas; and maintain control of hazardous tools, locks, keys, and other items.
Supervise inmate work details and instruct inmates in housekeeping, sanitation, and proper use and care of tools and equipment.
Prepare written reports, including incident, work order, involvement, accident, and injury reports.
Detect and prevent crimes and enforce laws as necessary.
Perform other duties as required.