Jailer / Dispatcher

Rusk, County of•Rusk County Law Enforcement Center, WI
•Onsite

About The Position

Rusk County is seeking applicants for a dispatcher/jailer position. The Dispatcher is responsible for central dispatching of all emergency services for the county and surrounding areas, requiring the ability to function in high-stress situations, follow procedures, operate equipment, and maintain records. A working knowledge of medical, fire, and law enforcement practices is necessary to guide citizens through emergencies. The Jailer ensures the safe and secure operation of the Rusk County jail, managing inmate custody and correctional treatment. This includes knowledge of booking procedures, segregation, facility security, and inmate welfare. Additional duties may involve program facilitation, activity coordination, and electronic monitoring. The Jailer also enforces laws and prevents crimes. The role requires operating various equipment, including basic office, technical, hand tools, law enforcement, medical, and food preparation equipment. The working conditions involve spending a significant portion of the shift inside with potential atmospheric fluctuations and a risk of physical attack from inmates or upset individuals.

Requirements

  • High school diploma or G.E.D. equivalent.
  • Ability to understand and follow directions to comply with County, State, and Federal regulations.
  • Basic reading and arithmetic abilities for maintaining ledgers and account books.
  • Ability to operate office, computer, and radio equipment efficiently.
  • Ability to refer the public to appropriate agencies.
  • Ability to maintain a calm and clear mind in emergency situations and high-stress environments.
  • Ability to communicate in a courteous, professional manner.
  • Working knowledge of County and State criminal laws.
  • Adherence to high standards of personal conduct.
  • Ability to work in an environment requiring alertness, keen mental and physical efforts.
  • Awareness of group or individual tensions, unpredictable behavior, and signs of trouble.
  • Proficiency in the use of restraint methods, equipment, emergency measures, and self-defense techniques.
  • Ability to maintain position during hostile or life-threatening situations.
  • Sound judgment in making instantaneous decisions affecting life, well-being, civil liberties, and property.
  • Familiarity with institution procedures and the physical layout of the institution.
  • Ability to identify narcotics and narcotic paraphernalia.
  • Ability to multi-task with radio equipment, computers, intercoms, and other electronic security equipment.
  • Must complete LESB Jailer certification, TIME I & II certification.
  • Must maintain appropriate 24-hour annual recertification requirements.

Nice To Haves

  • Minimum of 60 college credits (waived, not required).

Responsibilities

  • Receive and/or initiate Police, Fire Department, and EMS telephone, radio, and teletype communications and dispatch requests for services.
  • Prepare, maintain, and update computer information on departmental complaints, Computer Assisted Dispatching, and requests for emergency assistance.
  • Use computer to acquire DOT information and criminal histories for law enforcement agencies.
  • Implement county and village weather warning watch programs and city emergency warning systems.
  • Provide counter service to citizens, including information, forms, collecting bonds and fines, and maintaining records.
  • Maintain the proper maintenance of the jail in accordance with department and state policies.
  • Book inmates into the Rusk County jail, including receiving, searching, recording valuables, and identifying basic or medical needs.
  • Monitor inmates at irregular intervals to ensure their safety and protection, reporting any emergencies or special situations.
  • Maintain the security of the institution through observation of inmate behavior, discipline, accountability of tools, and counseling.
  • Motivate inmates to learn and adhere to jail procedures and behavior expectations.
  • Report actions of misconduct, abnormal behavior, or attitudes of prisoners to supervisors.
  • Prepare, maintain, and update records, files, and computer information on jail inmates and their status.
  • Receive and report prisoner grievances to supervisors.
  • Escort and/or transport inmates to and from various activities within and outside the jail.
  • Safeguard prisoners' valuables.
  • Assist with inmate admission, classification, and release processes, preparing arrest records.
  • Monitor and direct inmate programs and supervise inmate movement.
  • Provide and summon assistance for inmates while maintaining facility safety and security.
  • Process and record all incoming and outgoing inmate mail.
  • Supervise and observe all inmate visitation periods.
  • Provide health care for inmates through the jail nurse, serve meals, and maintain clean living quarters.
  • Dispense authorized medications and administer first aid and CPR.
  • Maintain financial records, including cash accounts, bail, and fines.
  • Complete necessary records and reports, such as incident reports, criminal history, medical screening, and inmate activity.
  • Detect and prevent crimes and enforce laws as necessary.
  • Prepare written reports, including incident reports, minor work orders, and accident or injury reports.
  • Search and observe inmates, visitors, vendors, and others to ensure security.
  • Inspect all jail areas to ensure adherence to jail policies and procedures.
  • Supervise inmates in living quarters and instruct them in proper housekeeping and sanitation.
  • Supervise and instruct inmates in the proper use and care of tools and equipment, instilling good work and personal hygiene habits.
  • Maintain strict control over hazardous tools, locks, keys, or other items that could be used to affect an escape or cause injury.
  • Receive and supervise inmates' work details in the jail.
  • Perform other duties as required.
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