Jail Clerk - Sheriff's Office

Salt Lake County•Salt Lake City, UT

5d•Onsite

About The Position

Provides prisoner services such as scheduling, receiving, and checking in visitors. Provides telephone services, screens prisoner mail, and directly delivers commissary merchandise to prisoners.

Requirements

One (1) year of clerical or administrative support experience.
Pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
Pass a data entry skills test.

Nice To Haves

Knowledge of General office procedures and standard administrative duties
Knowledge of Professional telephone etiquette
Knowledge of General office equipment
Knowledge of Computer operations and techniques
Knowledge of Filing methods and techniques
Knowledge of Customer service concepts and principles
Knowledge of Applicable laws, rules, regulations, and/or policies and procedures
Ability to Operate standard office equipment
Ability to Follow verbal and written procedures and instructions
Ability to Communicate effectively both verbally and in writing

Responsibilities

Pre-schedules prisoner visits; verifies and records visitor information; answers questions on Jail policies, booking, charges, bail amount, and length of incarceration.
Schedules book-and-releases.
Answers and routes calls to employees; assists attorneys, judges, and bail bondsmen with call-in questions; assists callers who receive threatening calls from inside the Jail; receives calls on serious injury, illness, or death notifications.
Directs incoming calls to specific departments and answers civilian questions and concerns with regard to all departments within the Jail.
Checks in visitors; provides orientation; coordinates professional walk-in visits from legal advisors, clergy members, and healthcare providers.
Monitors multiple movement and waiting area cameras; directs visitors to correct areas; facilitates movement to and from visitation areas.
Runs warrants and record checks on visitors using BCI, III, and Offender Management System (OMS).
Screen incoming and outgoing prisoner mail, email, magazines, newspapers, and books for irregularities or violations; monitors for contraband and biohazard material.
Monitors protective orders and unauthorized prisoner-to-prisoner communications.
Monitors for criminal activity within incoming letters.
Documents prisoner behavior for disciplinary purposes.
Processes incoming items and documents prisoner property.
Obtains prisoner signatures and performs notary services; receives funds through the mail, prepares deposits, updates prisoner accounts on OMS.
Picks up and delivers inter-office mail, prisoner kites, and grievances.
Processes out-going mail and returns insufficient postage mail to prisoners.
Accepts delivery of pre-packaged commissary from contracted provider; maintains inventory; distributes merchandise to prisoners; completes daily and monthly financial/inventory records; delivers welfare items weekly.
Updates OMS and commissary tracking systems; receives and sends information from other agencies and jurisdictions via telephone, email, or correspondence.
Assists in training new employees.