Jacksonville Market Leader (Water/Wastewater)

Brown and Caldwell•Jacksonville, FL

9h•$144,000 - $196,000

About The Position

The Jacksonville Market Leader will lead the growth of Brown and Caldwell’s municipal water and wastewater business in Jacksonville and Northeast Florida. The role focuses on expanding client relationships, influencing local strategy, building a high-performing team, and helping shape the firm’s continued regional growth. The successful candidate will understand the Northeast Florida water market, develop trusted client relationships, and be ready to take on broader market leadership responsibilities. Candidates with established leadership experience or demonstrated potential to step into this level of responsibility are welcome. Working with local, regional, and company leadership, the Market Leader will represent Brown and Caldwell in Florida’s water community and may participate in organizations such as Florida WEA/WEF, the Florida Water Resources Conference, utility organizations, and DBIA chapters. The role includes business and market planning, client service, pursuit leadership, financial and operational performance, and developing and retaining Jacksonville-area employees. The position requires a bachelor’s degree in engineering, Construction Management, Science, or equivalent experience. A minimum of 10 years of progressively responsible experience is required, including operational management of a division or similar profit-and-loss center. The anticipated starting salary range for Location A is $144,000–$196,000, subject to variation based on work location, skills, experience, and education.

Requirements

At least 10 years of experience in roles of increasing responsibility, including operational management of a division or similar profit-and-loss center leadership experience.
Experience in environmental consulting, engineering, construction, and operations.
Previous leadership experience and experience mentoring employees.
Experience growing services in established market areas.
Experience in annual business planning, strategy development, and implementation.
Experience managing a large portfolio with substantial business impact.
Experience managing successfully within a similar division-based business model.
Bachelor’s degree in engineering, Construction Management, Science, or equivalent experience.
Ability to lead with influence and drive strategic objectives.
Knowledge of business and financial principles, including profit-and-loss management, budgeting, and resource allocation.
Demonstrated financial responsibility within a market area and associated market sectors.
Track record of hiring and/or building high-performing teams and leaders.
Ability to coach, develop, lead, and mentor employees at all levels.
Strong interpersonal skills; motivated self-starter and team player.
Organization, attention to detail, and prioritization skills.
Ability to work independently and in a team or virtual environment.
Excellent written and verbal communication skills, with the ability to communicate across varied audiences.
Ability to make sound judgments and ethical decisions and to lead others in a consistent, positive manner.

Nice To Haves

Demonstrated success in Florida’s municipal water and wastewater market, including business development, client service, project delivery, and relationship building.
Experience developing trusted relationships with municipal utilities and local government clients, including service as a Client Service Manager, Account Manager, or similar client leadership role.
Strong business acumen, including experience with business planning, financial performance, resource planning, investment decisions, and business growth.
Demonstrated ability to build, lead, mentor, develop, and retain high-performing teams and future leaders.
Experience developing and executing market growth strategies and leading significant pursuits, capture efforts, or client development initiatives.
Active participation or leadership in Florida WEA/WEF, FWRC, DBIA, or other relevant water and infrastructure organizations.
Knowledge of Florida water, wastewater, water reuse, resiliency, regulatory drivers, and infrastructure funding.
Florida Professional Engineer (PE) license or ability to obtain Florida licensure.

Responsibilities

Grow the business by responding to evolving market demands, balancing company resources for growth and delivery, and improving employee development and career advancement opportunities.
Optimize organizational health through hiring, developing, retaining, engaging, and allocating talent.
Support Area Directors in operations management, including staffing levels, overhead allocation, operational metrics, strategic and business planning, and process improvements.
Build and maintain strong client relationships, serving as Client Service Manager for select clients and supporting other Client Service Managers.
Lead development and implementation of market-sector strategic business and action plans based on market drivers, trends, and client needs.
Identify and develop new opportunities, prepare technical proposals, lead pursuits, and develop profitable business with new and existing clients.
Drive market sales to meet year-over-year goals and develop client relationships that generate repeat business across Brown and Caldwell’s services.
Make new-client go/no-go decisions based on financial stability and market-sector strategy, and make final pursuit go/no-go decisions.
Support pursuits through client relationship development, strategy development, and participation in pursuit activities.
Connect clients with relevant company capabilities, technical expertise, and resources to address client needs.
Support Area, Growth, Project Delivery, and business-unit leadership in developing and delivering business plans and planned or forecast revenue, net revenue, direct labor, and indirect labor goals.
Participate in strategic business planning and development of bottom-up annual budgets.
Guide business planning and investment decisions while balancing growth, client service, workforce needs, project delivery, and financial performance.
Recruit, develop, engage, coach, and retain a high-performing team; set expectations, provide feedback, mentor employees, and develop future leaders.
Support workload planning, performance management, and team operations to align resources with business priorities.
Represent Brown and Caldwell in Florida’s water community and strengthen the firm’s visibility and relationships through industry engagement and leadership.
Communicate business decisions and change across the area and organization.
Operate collaboratively and ethically, promote continuous improvement and innovation, and deliver high-impact results.
Adapt to and execute additional assignments as business needs evolve.