Ivy+ Career Link Program Manager

Ivy Tech Community College•Marion, IN

2d•$45,000 - $50,000

About The Position

The Ivy+ Career Link Program Manager is responsible for the fulfillment of programming, and services to meet the needs of business, industry, non-profit organizations, and the general public. Work collaboratively with Ivy Tech Executive Director of Career Link, Employer Consultant, Career Coach, Campus Chancellor, Vice Chancellors, program chairs, and faculty to successfully implement metrics tied to employers, employees, and College outcomes and ensure services and products exceed customer and College expectations. MAJOR RESPONSIBILITIES: Design, assist in, or assign the development of training, programs, and services for contract or customized training, and for open enrollment courses. Identify, hire, and manage appropriate faculty and staff for the fulfillment of courses and programs. Leads AYD efforts to map employee program of study to internal work & learn experiences. Leads efforts to build awareness of work-and-learn and career opportunities at campus and with employers, including, but not limited to, such areas as internships and other work-and-learn constructs. Plan and execute events such as career and job fairs, information sessions, skills workshops in collaboration with the Career Link team, local employers, Chambers and Economic Growth Councils. Work closely with the Business Office, Academic Affairs, Testing Center, Student Success, and Student Services personnel, e.g., Admissions, Advisors, deans, and faculty, to ensure quality programming and collaboration in program development and future course offerings. Coordinate with department assistants and work with other College departments to ensure timely execution of programs; for example, Finance for invoicing of contracts, bookstore for materials ordering, etc. Ensure all project documentation is accurate and maintained including utilizing the standard terms and conditions and statewide contract templates. Ensure that arrangements are made for appropriate facilities, materials, and equipment necessary for the delivery of services. Travel to partner sites within Ivy Tech Marion’s 2 county region for Career Link activities. Work with Marketing to create materials and market programs and services. Work with areas of Ivy+ Career Link to ensure employer and student work and learn information is captured and recorded (e.g. employer and student evaluations). Maintain records of projects and other student/employer information in customer (CRM) and student management systems (e.g. Salesforce, Banner, Workday, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned. Establish, maintain, and cultivate positive, collaborative partnerships with employers and other key partners such as the Department of Workforce Development, grant agencies, and area industry partners. Participate in training and professional development as needed. Responsible for monitoring the use of division funds for program delivery. Work with Employer Consultant to establish employer contracts, open enrollment, and campus training priorities. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Requirements

Associate’s
A minimum of three (3) years of related experience in business, industry, training, or related activity with financial acumen.
Must have 2 years of experience in an office management setting or similar experience
Must possess an ability and a willingness to travel in the performance of assigned duties.
Must have a valid driver’s license and vehicle
Must have intermediate knowledge of Microsoft Office Products.
Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Responsibilities

Design, assist in, or assign the development of training, programs, and services for contract or customized training, and for open enrollment courses.
Identify, hire, and manage appropriate faculty and staff for the fulfillment of courses and programs.
Leads AYD efforts to map employee program of study to internal work & learn experiences.
Leads efforts to build awareness of work-and-learn and career opportunities at campus and with employers, including, but not limited to, such areas as internships and other work-and-learn constructs.
Plan and execute events such as career and job fairs, information sessions, skills workshops in collaboration with the Career Link team, local employers, Chambers and Economic Growth Councils.
Work closely with the Business Office, Academic Affairs, Testing Center, Student Success, and Student Services personnel, e.g., Admissions, Advisors, deans, and faculty, to ensure quality programming and collaboration in program development and future course offerings.
Coordinate with department assistants and work with other College departments to ensure timely execution of programs; for example, Finance for invoicing of contracts, bookstore for materials ordering, etc.
Ensure all project documentation is accurate and maintained including utilizing the standard terms and conditions and statewide contract templates.
Ensure that arrangements are made for appropriate facilities, materials, and equipment necessary for the delivery of services.
Travel to partner sites within Ivy Tech Marion’s 2 county region for Career Link activities.
Work with Marketing to create materials and market programs and services.
Work with areas of Ivy+ Career Link to ensure employer and student work and learn information is captured and recorded (e.g. employer and student evaluations).
Maintain records of projects and other student/employer information in customer (CRM) and student management systems (e.g. Salesforce, Banner, Workday, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned.
Establish, maintain, and cultivate positive, collaborative partnerships with employers and other key partners such as the Department of Workforce Development, grant agencies, and area industry partners.
Participate in training and professional development as needed.
Responsible for monitoring the use of division funds for program delivery.
Work with Employer Consultant to establish employer contracts, open enrollment, and campus training priorities.

Benefits

Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security 10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services