IVR Quality Engineer 6526946

Accenture•Dallas, TX

10d•$44 - $54•Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. This role requires being onsite with the client 3 days per week in Plano, TX. This role also requires 5 days away mandate per quarter by the client.

Requirements

Must speak fluent Spanish
5+ years of experience with Selenium
2+ years of IVR testing experience
2+ years of automation testing experience
Bachelor's degree or greater

Nice To Haves

Experience with Playwright testing tool
Experience with Cyara testing tool

Responsibilities

Planning, executing, and managing the manual and automated testing effort for a variety of projects within a Chat and Voice Technology team
Utilizing both business workflows and technical architecture to effectively communicate risks, testing coverage, and quality insights to leadership
Reducing manual effort through automation and AI-assisted development