IVD Account Manager

Merck•Burlington, MA

1d•Onsite

About The Position

The IVD Account Manager develops and grows MilliporeSigma’s DXRM business within named accounts across North America, with a focus on the West Coast and frequent travel in Southern California, particularly the greater San Diego area. The role seeks new business opportunities and works with DXRM Specialists, support teams, management, franchise representatives, and other internal stakeholders to achieve financial targets. It requires a strong customer focus and proactive, professional management of customer needs. The position presents MilliporeSigma products and services, supports critical raw materials used in diagnostic tests, and coordinates customer enquiries, plant audits, and contract negotiations. Travel of up to 50% is required to visit customers in the assigned territory and attend meetings and conferences. The role does not offer work-authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Life Science, Physical Sciences, Business Management, or a related discipline.
At least 3 years of experience working in a direct sales role.
At least 2 years of sales experience related to diagnostic manufacturing customers and the diagnostic testing domain.
Excellent organization and time-management skills.
Fluency in written and spoken English.
Commercial acumen to negotiate long-term supply agreements.
Highly goal-oriented and self-motivated, with the ability to work with minimum direction.
Proactive self-starter with excellent interpersonal and communication skills.
Ability to work autonomously and in a multicultural environment.
Must be eligible to work in the United States; sponsorship for work authorization is not offered.

Responsibilities

Meet or exceed sales targets.
Provide detailed and accurate forecasts at scheduled intervals.
Grow the business by presenting MilliporeSigma products and services.
Understand customer applications and commercial needs to advance new opportunities.
Coordinate with internal stakeholders, including management, DXRM Specialists, and franchise representatives.
Develop opportunities and drive business through relevant sales channels, including direct and distribution.
Monitor and understand competitive market and product positions.
Participate in trade shows and present product and technical information at seminars.
Provide commercial and technical support on critical raw materials used in diagnostic tests.
Coordinate customer enquiries, plant audits, and contract negotiations.
Travel up to 50% to visit customers within the assigned territory and attend meetings and conferences.