IVC Nursing Facilitator

Snow College•Snow College - Ephraim, UT

32d•Onsite

About The Position

Snow College is seeking a dependable, technology-minded individual to support the Nursing Program's Interactive Video Conferencing (IVC) classrooms on the Ephraim campus. This position is responsible for ensuring reliable operation of classroom technology before and during live instruction, providing technical support to faculty, and helping deliver a seamless learning experience for students across multiple campuses. (Note: This is not a student position.)

Requirements

Comfortable using computers, software applications, and classroom technology
Ability to learn new technologies quickly in a fast-paced environment
Punctual and dependable
Takes initiative
Listens to and follows instructions
Excellent customer service and interpersonal skills
Strong problem-solving skills
Ability to remain calm and respond quickly in a live classroom environment
Strong oral and written communication skills
Ability to work independently with minimal supervision
Professional demeanor and ability to maintain confidentiality

Nice To Haves

Prior experience with Snow’s Interactive Video Conferencing systems is not required.

Responsibilities

Provide technical support for Interactive Video Conferencing (IVC) nursing classes
Prepare and verify all classroom technology and connections prior to each class
Monitor live IVC sessions and respond immediately to technical issues to minimize instructional disruptions
Coordinate with nursing faculty to ensure seamless classroom transitions when instructors teach from different campus locations
Troubleshoot and resolve issues involving computers, cameras, displays, microphones, document cameras, and video conferencing software
Assist with maintaining classroom equipment and report maintenance needs
Perform other related duties as assigned