ITM Teller -Part Time
Queensborough National Bank and Trust Co.•Augusta, GA
•Onsite
About The Position
The ITM Teller is responsible for increasing Queensborough Customer Loyalty by ensuring consistent, positive, and valuable customer Interactive Teller Machine experience. Under general supervision, but conforming to established policies and procedures, employees operate an Interactive Teller Machine and provide prompt, efficient, accurate transactions and STAR quality customer service. Employees are responsible for balancing each day’s transactions.
Requirements
- Fluent in Spanish
- High school diploma or equivalent
- Available M-F 8am- 6pm and Saturday 8am-1pm
- A minimum of six months cash handling & customer service experience
- Excellent interpersonal, verbal and written communication skills
- Ability to operate on-line teller terminal required
- Successful completion of Teller training and other required compliance training
- Professional demeanor and presentation
Nice To Haves
- Previous Teller experience strongly preferred
- Proficient in Microsoft Office Suite preferred
Responsibilities
- Provide support to Spanish speaking customers
- Represents the Bank in a courteous and professional manner
- Accepts ITM deposits and cashes checks to customers’ accounts
- Accepts ITM loan payments and safe deposit box rent payments
- Cross-sells the Bank’s services and products
- Answers customer inquiries and gives balances
- Balances transactions at end of day
- Adheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulations
- Performs other duties as assigned
- Research and verify account information
- Answer questions and solves problems for customers
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
