ITM Teller 1
FIRST STATE BANK•Gainesville, TX
•Onsite
About The Position
Responsible for teller transactions processed through the ITM, cross-selling bank products/services and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional customer service experience.
Requirements
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Above average performance of these skills is preferable.
- If hired for a bilingual position Must be proficient in both English and Spanish language.
- Excellent attention to detail.
Responsibilities
- Process transactions for and assist customers using interactive teller machines (ITMs)
- Reviewing checks deposited at ITMs to determine authenticity and hold placement
- Balancing ITM transaction batches and sending the files to be uploaded
- Processing and approving mobile deposits
- Reviewing checks deposited to determine authenticity and hold placement
- Creating and maintaining users in mobile deposit database
- Processing mail deposits/payments
- Reconciling various teller accounts
- Placing service calls for branch equipment
- Collecting and approving required forms from tellers
- Filling supply orders for branches
- Collaborating with other departments to create reports required for compliance
- Assist supervisor and department lead with special projects as requested
Benefits
- Growth Opportunities
- Employer Paid Employee Health Insurance
- Vision, Dental and Other Great Benefits
- 401K and Employee Stock Ownership Match Options
- Paid Time Off
- Paid Federal Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
