ITM Services Teller

Tinker Federal Credit Union • Oklahoma City, OK

3d • Hybrid

About The Position

Tinker Federal Credit Union’s Interactive Teller Machine (ITM) Services department has an immediate opening for a full-time ITM Services Teller! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

Requirements

• High school diploma or equivalent
• Incumbent Bonding REQUIRED by TFCU’s chosen authority.
• TFCU University certification required and completed during training period.
• Complete and pass regulations training during training period.
• Comfort with virtual communication, including video interaction.
• Strong communication skills and a collaborative mindset.
• Analytical thinking and proactive problem-solving abilities.
• Adaptability and initiative to handle a variety of member needs and situations.
• Flexibility with scheduling, including rotating Saturday availability.
• Working knowledge of credit union policies, procedures, products, and services.
• Ability to multitask in a fast-paced, virtual member service environment.
• Knowledge of federal and state regulations, privacy/confidentiality guidelines, and cash handling procedures.
• Symitar navigation, NCR/Enterprise systems, Reg CC, Reg DD, Reg J, Deluxe, Home Branch Messaging, MoneyGram, InfoImage, Co-Op locator, Synergy, QuickAssist, and Reg E Monetary Instrument log.

Nice To Haves

• One-year of applicable work experience in a related position is preferred.
• Previous Teller/ITM Teller experience from a bank or credit union is preferred

Responsibilities

• Providing a wide variety of TFCU Services to members through virtual channels.
• Promote credit union products and services using various delivery methods.
• Assist new and existing members by offering guidance on credit union services and current promotions.
• Serve as the face of the credit union, greeting and assisting members while following standard operating procedures.
• Delivering high-quality service through video conferencing and support members with basic account transactions remotely.

Benefits

• competitive pay
• a robust benefits package
• professional development and growth through training and continued education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED