Itinerary Designer

Auberge Collection•Los Olivos, CA
•$21 - $23

About The Position

The Itinerary Designer collaborates with guests to understand their travel preferences, interests, and budgets, then creates personalized itineraries and seamless travel experiences. The role requires knowledge of local destinations and their cultural, historical, and recreational offerings. Responsibilities include coordinating transportation, accommodations, activities, and other travel logistics; managing guest travel budgets and presenting suitable options; and creating detailed, visually appealing itineraries containing reservations, contact details, and essential travel documents. The position emphasizes clear communication and exceptional service.

Requirements

  • Minimum two years of experience as a Trip Designer, Concierge, or Guest Services Agent, specializing in luxury adventure travel.
  • Excellent service, etiquette, and protocol skills, with knowledge of all facets of communication.
  • Familiarity with the local area and geography, recreation opportunities, restaurants, events, sights, and other places of interest.

Responsibilities

  • Consult with guests about their visit preferences, interests, and budgets, and tailor itineraries to their expectations.
  • Stay informed about local destinations and their cultural, historical, and recreational offerings.
  • Coordinate transportation, accommodations, activities, and other travel logistics.
  • Develop and manage guest travel budgets, providing options aligned with guests’ preferences.
  • Create detailed, visually appealing itineraries that include reservations, contact details, and essential travel documents.
  • Maintain clear and effective communication with guests.
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