Item Image Operator

Sutton Bank•Attica, OH

2d•Onsite

About The Position

Responsible for creating, sending and receiving cash letters to and electronic image posting files. Processes rejected items to ensure proper file transfers and file posting.

Requirements

High school diploma or GED.
Six months of computer operator or related experience and/or training.
The ability to communicate effectively and clearly, both in verbal and written communications.
Excellent interpersonal skills.
Strong knowledge of the business area that is being supported.
Self-directed and motivated.
The ability to manage multiple tasks.
Excellent problem-solving skills.
Ability to work with mathematical concepts.
Ability to apply mathematical concepts to practical situations.

Responsibilities

Receives ATM, Branch and Teller item capture files from inhouse source capture system, corrects any errors and inputs any missing information.
Researches account/transit numbers and corrects discrepancies to ensure correct processing.
Re-keys information as needed.
Downloads in-coming cash letters, checks for duplicates, makes adjustments and transfers posting file to mainframe.
Prepares outgoing cash letter file and sends via web.
Processes return check file received through EIM.
Imports return file with the proper notation of NSF, account closed, etc. and sends via web.
Assists with the overflow of branch capture in the Attica Office as needed in order to ensure deadlines are met.
Assists with correction and balancing of remote branch offices when applicable.
Receives customer x937 image files, corrects errors and inputs missing information.
Researches account/transit numbers and corrects discrepancies to ensure correct processing.
Re-keys information as needed.
Creates and processes deposit image items, corrects errors and inputs missing information.
Notifies customer of any problems with deposited items.
Performs scanning, indexing and validation of deposit document images as needed.
Complies with all department and company policies and procedures.
Meets training objectives.
Acts as a back-up to other department staff members.