ITAD Technician

Quantum Lifecycle Partners LP • Ottawa, ON

10h • Onsite

About The Position

Quantum Lifecycle Partners LP is the leading and largest vertically integrated IT Asset Disposition & recycling processor in Canada. We are committed to enabling the safe and secure reuse of electronics, responsible recycling of electronics to divert waste from landfills, and recovery of natural resources from obsolete electronics. The ITAD/Computer Technician is responsible for testing, configuring, troubleshooting, and repairing laptops and other electronic equipment as required, and performing inventory control including Approved Certified Data Destruction (CDD). They may also be responsible for wiping/destroying hard drives as per Client specs and SOW requirements, cleaning electronics to be shipped, auditing electronics, and also palletizing electronic equipment (PCs, laptops, printers, removable media, monitors etc.).

Requirements

• Experience with laptops, desktops, and iPads/tablets
• Attention to detail and ability to work under pressure
• Ability to work independently and manage time effectively
• Experience in repairing wireless products from cosmetic changes, screens, batteries, internal components, software, flashing and unlocking
• Experience performing troubleshooting, diagnostics, repair and testing on various mobile products, including Android, iPhones, and iPads
• Strong technical background in electronics
• Flexible, fast learner with the ability to multitask

Nice To Haves

• Computer programming diploma or degree (or something IT/electronic focused)

Responsibilities

• Perform data sanitization and factory resets
• Serialization (assigning serial numbers, asset tagging) of IT assets
• Test, analyze, diagnose, and repair all existing and incoming laptops, printers, and other electronic devices parts/components to ensure products are fully functional.
• Change RAM (install physical component)
• Change out hardware for the devices (physical component)
• Install new memory upgrades
• Inspect parts ensuring quality compliance
• Lifting and moving up to 20 lbs. regularly
• Diagnose and troubleshoot product faults, and adjust, replace, or repair
• Install, remove operating systems on devices
• Evaluate the operation of electronic components using the software provided
• Cleaning electronics for e-Comm shipments

Benefits

• Company-paid extended Health, Vision and Dental benefits
• Disability and Life insurance
• Company RRSP matched up to 4%
• Employee and Family Assistance Program
• Education/Professional Development Reimbursement program
• Safety shoes and glasses reimbursement
• Employee purchase program (up to 22%off on Qnovum.ca)
• Opportunity to play part in protecting the environment and contributing to sustainability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree