IT Transformation Management Analyst

World Bank Group • Washington, DC

15h

About The Position

IT Transformation Management Analyst
Job #: req35753
Organization: World Bank
Sector: Information Technology
Grade: GE
Term Duration: 3 years 0 months
Recruitment Type: Local Recruitment
Location: Washington, DC,United States
Required Language(s): English
Preferred Language(s):
Closing Date: 3/9/2026 (MM/DD/YYYY) at 11:59pm UTC
Description
Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context:

The IT Transformation Management (TM) function enables ITS to deliver measurable business impact by strengthening how strategy, execution, and performance measurement connect across the organization. TM serves as an integrator across operating model priorities, ensuring ITS modernization efforts contribute to the World Bank Group’s Evolution Roadmap and are supported by clear outcomes, disciplined execution, and transparent performance reporting.

The Transformation Office plays a central role in elevating how ITS delivers value by evolving the IT operating model toward greater clarity of ownership, improved value flow, stronger governance, and measurable performance management. This work requires coordinated progress across nine interdependent operating model components: Performance, Organizational Structure, Ways of Working, Tools/Assets, Places, Talent, Sourcing & Alliances, Decision Rights, and Financials.

This role supports transformation progress—ensuring ITS can continuously improve delivery outcomes while strengthening governance, workforce readiness, and enterprise-wide operating model maturity over time.

General Description:

This role requires strong analytical capability and comfort working with structured data, KPIs, and reporting tools. The individual should be able to interpret datasets, identify trends and gaps, and support the translation of transformation metrics into clear, actionable insights.

The role requires:

• Solid quantitative and analytical reasoning skills
• Proficiency in digital reporting and dashboard tools (e.g., Power BI or equivalent)
• Ability to apply visual clarity principles to dashboards and executive reporting
• Strong attention to detail and data integrity
• Structured thinking and organized documentation practices
• Clear written communication skills for summarizing findings
• Ability to work collaboratively across teams and support senior staff in preparing insights

The individual should be comfortable operating in a dynamic transformation environment, able to manage evolving priorities, and willing to learn and adapt as operating model components mature.

Requirements

• Solid quantitative and analytical reasoning skills
• Proficiency in digital reporting and dashboard tools (e.g., Power BI or equivalent)
• Ability to apply visual clarity principles to dashboards and executive reporting
• Strong attention to detail and data integrity
• Structured thinking and organized documentation practices
• Clear written communication skills for summarizing findings
• Ability to work collaboratively across teams and support senior staff in preparing insights
• Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience (for example in IT field: Bachelor’s Degree with min 1 year of related work experience.)
• Experience supporting IT operating model change, transformation enablement, or organizational change.
• Hands-on experience serving as a Scrum Master supporting structured execution and continuous improvement.
• Experience supporting work across multiple workstreams with dependencies and evolving priorities.
• Experience using delivery and planning tools (e.g., Azure DevOps or Jira).
• Skills: Power BI, Power Apps, DataBricks, ADO, Digital Transformation Coaching, Principles of Information Technology
• AI for Advanced Analytics: Ability to leverage machine learning, predictive modeling, and natural language processing to generate insights, identify patterns, and support data-driven decision-making including Copilot Studio.

Nice To Haves

• Preferred certifications: Design Thinking/Human Centered Design, Prosci Certified Change Practitioner (PCCP), Safe Agilist (SA)

Responsibilities

• Support the development and maintenance of the Integrated Transformation Scorecard, including data preparation and reporting inputs.
• Assist in compiling, validating, and updating KPI definitions, baselines, targets, and reporting logic.
• Support reporting and analysis across areas such as: o Value stream readiness and execution health (clarity, ownership, capacity alignment) o Delivery health indicators (predictability, throughput, stability, and confidence measures) o Maturity progression indicators across operating model components o Adoption and engagement signals (where applicable) o Financial utilization and value realization transparency (where data is available)
• Produce clear summaries, charts, and reporting packs to support leadership discussions, including: o What the data shows o Key themes and risks o Proposed follow-up actions
• Support design and refinement of online dashboards (e.g., Power BI or equivalent) for the Integrated Transformation Scorecard.
• Ensure data visualizations are clear, structured, and aligned to leadership decision needs.
• Develop standardized visual templates for reporting across departments and value streams.
• Transform raw datasets into intuitive visual narratives that highlight trends, risks, and progress.
• Apply visual hierarchy, layout logic, and clarity principles to improve readability and impact.
• Balance precision with simplicity to support executive-level consumption.
• Incorporate feedback from stakeholders to improve usability and interpretation of dashboards.
• Ensure consistency across visual reporting assets.
• Maintain adaptability as metrics evolve with transformation priorities.
• Support maturity progression across the nine operating model components: Performance, Organizational Structure, Ways of Working, Tools/Assets, Places, Talent, Sourcing & Alliances, Decision Rights, and Financials.
• Assist with gathering inputs, documenting current state, and tracking follow-up actions and dependencies.
• Support development of structured maturity insights and progress summaries that inform sequencing and decision-making.
• Maintain flexibility to pivot across operating model focus areas as priorities evolve.

Benefits

• The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level