IT Training & Communications Specialist
About The Position
Works under the direction of assigned manager in developing and implementing a communications strategy for the IT Division. Drafts content including newsletters, memos, press releases, etc. for senior leadership. Assists with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles. Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more. Fosters relationships with advocates and key persons. Assists with creation of PowerPoint slide decks for upper management. Facilitates with electronically managing files including SharePoint sites and MS One Drive. Proofreads and edits writing material. Creates and manipulates graphic material.
Requirements
- Experience in developing and implementing communication strategies.
- Proficiency in drafting various content types (newsletters, memos, press releases).
- Experience in creating training materials (Quick References Guides, knowledge base articles).
- Familiarity with social media channels for information distribution.
- Ability to foster relationships with advocates and key persons.
- Experience in creating PowerPoint slide decks.
- Proficiency in electronically managing files (SharePoint, MS OneDrive).
- Strong proofreading and editing skills.
- Skills in creating and manipulating graphic material.
Responsibilities
- Developing and implementing a communications strategy for the IT Division.
- Drafting content including newsletters, memos, press releases, etc. for senior leadership.
- Assisting with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles.
- Facilitating the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more.
- Fostering relationships with advocates and key persons.
- Assisting with creation of PowerPoint slide decks for upper management.
- Facilitating with electronically managing files including SharePoint sites and MS One Drive.
- Proofreading and editing writing material.
- Creating and manipulating graphic material.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
