IT Training & Communications Specialist
About The Position
Works under the direction of assigned manager in developing and implementing a communications strategy for the IT Division. Drafts content including newsletters, memos, press releases, etc. for senior leadership. Assists with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles. Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more. Fosters relationships with advocates and key persons. Assists with creation of PowerPoint slide decks for upper management. Facilitates with electronically managing files including SharePoint sites and MS One Drive. Proofreads and edits writing material. Creates and manipulates graphic material.
Requirements
- Bachelor’s degree in Communications, Marketing, Journalism or closely related field.
- Four (4) years of professional experience in communications, training, or education.
- Working experience with Microsoft Office Suites.
- Working experience with Microsoft Active Directory.
Nice To Haves
- Experience in corporate, technical, or government communications.
- Experience in project management.
Responsibilities
- Develops and implements a communications strategy for the IT Division.
- Drafts content including newsletters, memos, and press releases for senior leadership.
- Assists with the creation of training materials such as Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles.
- Facilitates the creation and distribution of divisional information using multiple social media channels (e.g., Twitter, Facebook).
- Fosters relationships with advocates and key persons.
- Assists with the creation of PowerPoint slide decks for upper management.
- Facilitates the electronic management of files, including SharePoint sites and MS OneDrive.
- Proofreads and edits writing material.
- Creates and manipulates graphic material.
- Performs additional functions as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
