IT TRAINER (Principal Administrative Officer) - Range 16 / NON

Municipality of Anchorage • Anchorage, AK

18h • $16 • Onsite

About The Position

The IT Trainer is responsible for the design, development, maintenance, strategic administration, and delivery of a municipal-wide training program for employees at all organizational levels, including in person, virtual, and hybrid instructional sessions covering enterprise systems, productivity tools, and digital workplace technologies. This position works with the Chief Information Technology Officer (CITO) and Municipality of Anchorage (MOA) agency directors to assess business training needs, as well as end users affected by new projects, systems, and tool enhancements. The IT Trainer must demonstrate strong expertise in enterprise systems, Microsoft Office 365 applications, and related collaboration tools to support effective end user adoption. This position will utilize instructional design methods, including conceptual knowledge and application of adult learning theory. The role also requires the authority to evaluate, select, and implement various methods and technologies for managing and delivering training content, independently adapting tools, and approaches as organizational needs evolve. Perform other duties as assigned.

Requirements

• High school diploma, GED or equivalent and eight (8) years of experience in the field related to the position.
• OR Associate’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and six (6) years of experience in the field related to the position.
• OR Bachelor’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and four (4) years of experience in the field related to the position.
• OR Master’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position.
• Candidates must be legally authorized to work and accept employment in the United States.
• The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Nice To Haves

• Strong expertise in Microsoft Office 365 applications and related collaboration tools to support effective end user adoption.
• Experience with learning management systems and adult learning methodology is helpful.
• Exceptional skills in program management, project management, oral and written communications preferred.
• Ability to administer complex technology programs and train personnel for adoption.

Responsibilities

• Design, development, maintenance, strategic administration, and delivery of a municipal-wide training program for employees at all organizational levels.
• Conduct in person, virtual, and hybrid instructional sessions covering enterprise systems, productivity tools, and digital workplace technologies.
• Assess business training needs with the Chief Information Technology Officer (CITO) and MOA agency directors.
• Support effective end user adoption of enterprise systems, Microsoft Office 365 applications, and related collaboration tools.
• Utilize instructional design methods, including conceptual knowledge and application of adult learning theory.
• Evaluate, select, and implement various methods and technologies for managing and delivering training content.
• Independently adapt tools and approaches as organizational needs evolve.
• Perform other duties as assigned.

Benefits

• Participation in the U.S. Department of Homeland Security E-verify Program.
• Military Service Interview Preference for eligible veterans.
• Interview preference for current members of the National Guard or organized military reserves.
• Inclusion as an Employer of National Service, encouraging inclusion of volunteer work with AmeriCorps, Peace Corps, or other national service programs.
• EO and AA Employer status.
• Compliance with Title I of the ADA.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: High school or GED