IT Third Party Applications Intern

UNION HOME MORTGAGE CORPStrongsville, OH
Onsite

About The Position

Union Home Mortgage’s L.E.A.D Internship Program aims to provide a fun, interesting, and real-world environment for interns to learn about the industry, be educated by Sr. Leadership and their peers, achieve their personal goals, and develop their skills and knowledge base. The program offers innovative opportunities for interns to learn and grow, including shadowing, mentoring, professional development, group projects, and corporate outings. Interns gain experience, meet new people, and learn from industry professionals. Interns are treated as full-time Partners, working 40 hours a week during the 3-month summer program, are compensated, and are based out of the Strongsville, Ohio headquarters. A Technical Solution Analyst Intern works closely with technical solution analysts, the innovation team, business users, and other technical team members to implement, configure, and maintain complex third-party software solutions that meet business needs.

Requirements

  • Excellent problem-solving skills.
  • Ability to write effective data and process documentation (including business and system requirements, business process diagrams, and data flow diagrams).
  • Detail-oriented with the ability to exercise sound judgment.
  • Self-motivated individual with excellent written and verbal communication skills.
  • Ability to take ownership of a project and manage multiple tasks simultaneously to meet established deadlines.
  • Appetite for learning new systems and technology for future incorporation or integration to the loan production solution set.
  • Pursuing a 2-year or 4-year college degree in CIS or MIS, or equivalent.
  • Previous professional work experience (internships, other jobs, etc.).

Responsibilities

  • Assisting in the development of solution requirements, planning and executing implementation, and advocating concepts with internal business groups.
  • Building relationships with business function partners, understanding their objectives, and establishing trust and dialogue on how to support those needs.
  • Enhancing, maintaining, and troubleshooting existing applications with assistance from the team.
  • Assisting business stakeholders in prioritizing project work, articulating clear prioritization and business justification to technology teams, and conveying IT constraints and dependencies to business users.
  • Effectively communicating across business and technology teams to define project goals and objectives, solutions, and constraints.
  • Taking part in the development and maintaining of strong partnerships with software providers, including vendor selection, contract/SLA management, operational support, and influencing future roadmaps.
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