IT Technologist: Social Work Research & Public Service - UTK

University of Tennessee • Knoxville, TN

5d • Hybrid

About The Position

The Social Work Office of Research and Public Service (SWORPS) is seeking a service-oriented IT Technologist to provide responsive technology support, device setup, procurement coordination, inventory management, event technology support, documentation, and technology-enabled process improvement. This role is a good fit for someone who enjoys helping people, solving practical problems, improving processes, and supporting technology in a fast-paced, mission-driven environment. The successful candidate is a responsive, service-oriented problem solver who enjoys helping others, communicates clearly with both technical and non-technical colleagues, brings practical solutions, manages competing priorities well, and follows issues through to resolution. SWORPS supports a large, primarily remote workforce, along with onsite operations at the UT Conference Center. The IT Technologist works closely with SWORPS staff, the Budget, Finance and Operations team, the College of Social Work, OIT, vendors, and other University partners to identify needs, resolve issues, recommend improvements, and implement approved technology solutions. This is a grant-funded position and is contingent upon the continued funding of the grant.

Requirements

• Service-oriented
• Enjoys helping people
• Enjoys solving practical problems
• Enjoys improving processes
• Enjoys supporting technology in a fast-paced, mission-driven environment
• Responsive
• Communicates clearly with both technical and non-technical colleagues
• Brings practical solutions
• Manages competing priorities well
• Follows issues through to resolution

Responsibilities

• Provide responsive technology support
• Device setup
• Procurement coordination
• Inventory management
• Event technology support
• Documentation
• Technology-enabled process improvement

Benefits

• Career development and coaching
• Continued education
• Extensive list of development and training possibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed