IT Technician (U.S.)
About The Position
At IntelliSurvey, we are dedicated to enabling professional research online. Headquartered in Irvine, California, we have over two decades of experience in developing a highly flexible and sophisticated market research platform. We assist organizations in addressing complex research challenges that others avoid, providing innovative technology and expert services to generate reliable insights for our clients. With a skilled global team and a collaborative, remote/hybrid culture, we continue to expand by helping our clients solve increasingly complex business problems. We are seeking a Part-Time IT Technician to join our team. This position offers the flexibility of a hybrid arrangement, with the option to work fully onsite at our Irvine headquarters. You will play a crucial role in supporting employees, office technology, and IT infrastructure by maintaining end-user devices, providing desktop support, and ensuring our systems operate smoothly.
Requirements
- Associate degree in Information Technology, Computer/Information Science, or related discipline
- Extensive knowledge of Windows and macOS operating systems
- Minimum 2 years of practical IT experience
Responsibilities
- Build and maintain end user hardware (laptops and desktops)
- Assist the Desktop Support Specialist with endpoint inventory management
- Build and maintain desktop image systems and processes
- Ship and receive laptops, servers, and other IT supplies
- Perform all office-related IT tasks, including managing office networks, security systems, and computing peripherals
- Assist the Desktop Support Specialist with desktop support tickets as needed
- Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values
- Assist the Senior Sysadmins on-location at company data center as needed
- Assist the Desktop Support Specialist in creating training materials and other documentation pertaining to company computer usage and policy
Benefits
- 401(K) with Company Match
- Career growth opportunities
- Collaborative and Supportive culture
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
